<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610541
Report Date: 06/17/2026
Date Signed: 06/17/2026 02:38:58 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2026 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20260528164832
FACILITY NAME:SETA - ALDER GROVE EARLY LEARNING CENTERFACILITY NUMBER:
343610541
ADMINISTRATOR:MICHELLE PITTSFACILITY TYPE:
850
ADDRESS:816 REVERE STREETTELEPHONE:
(916) 563-5069
CITY:SACRAMENTOSTATE: CAZIP CODE:
95818
CAPACITY:22CENSUS: 0DATE:
06/17/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Patricia Marshall-LopezTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in a rough manner.
Staff made inappropriate comments towards day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/17/2026, License Program Analyst (LPA) Pa Dao Vang conducted a complaint investigation and met with Facility Representative, Patricia Marshall-Lopez. It was alleged that the facility staff handled children in a rough manner and made inappropriate comments towards day care children. There were no children in care.

Throughout the investigation, LPA made observations, conducted interviews, and gathered documentation. LPA observed staff conducting indoor and outdoor activities with the children. LPA observed meal service, nap times, and the classrooms transitions into different environments. LPA also observed different staff guiding and supervising children in the restroom. LPA Vang also reviewed S1 and children’s files, emails, text messages, and written statements from other staff members regarding the above allegations. LPA also reviewed Visitor’s Sign in and out Blinder, and children’s daily sign in and out app.

Continue on LIC9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20260528164832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SETA - ALDER GROVE EARLY LEARNING CENTER
FACILITY NUMBER: 343610541
VISIT DATE: 06/17/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
 This is an amended report on 6/26/2026.

LPA conducted 3 out of 3 Program Officers’ interviews. LPA learned that the administration has removed S1 immediately from facility and investigated the above allegations.

LPA conducted 3 out 3 directors’ interviews, in which they’ve observed, and the incidents were reported to them that S1 used an “aggressive, harsh, loud, disrespectful tone of voice, more firm tone of voice than necessary, and yells at the children.” One of the directors stated that they've observed S1 grabbing a child’s face, while the child was crawling on the floor.

LPA also conducted 2 out of 2 behavioral therapists’ interviews, in which they observed S1 grabbing children by their shirts on their neck area, grabbing a child’s upper bicep and pulling the child to the table to sit down, and yells at children. LPA learned that they’ve also witnessed S1 making inappropriate comments towards the children such as “If you guys were my children, I have whupped you, I don’t like that I can’t push you back, if not I lose my job, and you’re lucky that you’re not my kid, I would hit you.”

LPA conducted 5 out of 7 staff interviews confirming different incidents pertaining to the above allegations, such as grabbing children by the arm area as S1 pulls and drags them at their pace in a hurry, ”pushing a child because they weren’t walking fast enough, holding children down on the mat at nap times, using demeaning, and intense loud tones of voice.” In the staff’s interviews, they’ve stated that witnessing these incidents made them feel “anxiety, hurt, sad, and uncomfortable.”

LPA also conducted 1 out 3 children’s interviews, in which C3 stated that S1 "pull my body hard.” C3 showed LPA by grabbing the right forearm, pulled it outward, and it makes C3 feels “angry.”

In the parents’ interviews, 2 out of 4 stated corroborate the above allegations with similar responses that they’ve observed in the classroom.

Based on observations and interviews, the preponderance of evidence results in substantiating the allegations staff handled children in a rough manner and made inappropriate comments towards day care children. This posed as a risk to the daycare children while in care.



Continue on LIC9099-C...
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 03-CC-20260528164832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SETA - ALDER GROVE EARLY LEARNING CENTER
FACILITY NUMBER: 343610541
VISIT DATE: 06/17/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The Title 22 deficiency is being cited on LIC 9099-D pages. Facility representative acknowledges, that for TYPE A DEFICIENCIES ONLY upon receipt, facility shall post LIC 9099-D with Type A deficiency for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Facility Representative, Patricia Marshall-Lopez. LPA provided a copy of the LIC9224, Appeal Rights, and a Notice of Site Visit were provided to Facility Representative, Patricia Marshall-Lopez. A Notice of Site Visit posted. Failure to comply with posting requirements can result in a $100 penalty.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20260528164832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: SETA - ALDER GROVE EARLY LEARNING CENTER
FACILITY NUMBER: 343610541
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/17/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/18/2026
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
 (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.

This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Facility Representative stated that S1 was removed from the facility as they conducted an investigation.
8
9
10
11
12
13
14
Based on observation and interviews, the facility did not comply with the section cited above by the C1 holding, grabbing, pushing children inappropriate. C1 was also making inappropriate comments to children. This posed an immediate health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4