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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343614111
Report Date: 09/07/2021
Date Signed: 09/07/2021 12:56:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2021 and conducted by Evaluator Kelly Ferrara
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210610105355
FACILITY NAME:LITTLE FOLKS UNIVERSITYFACILITY NUMBER:
343614111
ADMINISTRATOR:BERNSTEIN, BONNIEFACILITY TYPE:
850
ADDRESS:801 SIBLEY STTELEPHONE:
(916) 985-7055
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:72CENSUS: 61DATE:
09/07/2021
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Bonnie BernsteinTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff spoke to daycare child using an inappropriate tone
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kelly Ferrara met with Director Bonnie Bernstein in order to deliver findings for the above allegation. LPA observed that there are currently 61 preschool children in care with seven staff. During the investigation, LPA interviewed the Reporting Party, Director, two parents, and seven witnesses.

It was alleged that Staff #1 uses an inappropriate tone when speaking to the children in their classroom. Staff stated they frequently receive training on personal rights and recently received training on a method of discipline that includes ways to speak to children and proper tone of voice. Staff stated they are able to take breaks when feeling frustrated and also have the Director and Assistant Director available if they need support. Director stated she has not observed Staff #1 doing anything that would be against a child’s personal rights and has a zero tolerance policy in regard to violating personal rights of children. Inconsistent statements were made by witnesses interviewed regarding their observations of the tone used with the children in care. LPA discussed Title 22 regulation section 101223 regarding personal rights with the Director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20210610105355
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: LITTLE FOLKS UNIVERSITY
FACILITY NUMBER: 343614111
VISIT DATE: 09/07/2021
NARRATIVE
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Based on the evidence obtained, LPA determined that the allegations are unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. Exit interview was conducted and a copy of this report was given to the Director. Notice of Site was provided which must remain posted for 30 days.
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2