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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343614527
Report Date: 09/07/2023
Date Signed: 09/07/2023 01:47:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2023 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230905084151
FACILITY NAME:KREATIVE KIDS LEARNING CENTERFACILITY NUMBER:
343614527
ADMINISTRATOR:MILLS, BRIGINIAFACILITY TYPE:
850
ADDRESS:7020 WYNDHAM DR.TELEPHONE:
(916) 689-3777
CITY:SACRAMENTOSTATE: CAZIP CODE:
95823
CAPACITY:57CENSUS: 32DATE:
09/07/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Elizabeth Donkor & Briginia MillsTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff did not prevent daycare children from leaving the facility unassisted.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gagandeep Singh met with the facility representative, Elizabeth Donkor, and Briginia Mills to investigate the above allegation. Purpose of the inspection was explained.

During the investigation, LPAs inspected the facility and interviewed staff. During the interviews, it was found that on September 01, 2023, two children were able to leave the facility unsupervised. It was found that the children were brought back to the facility by a resident in neighborhood. Based on video recording, it was found the children were left from facility unsupervised for about 12 minutes. Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations are being cited on the attached LIC 9099D.

Copy of this report was reviewed and provided to the facility representative. Notice of site visit is posted and shall remain posted for next 30 days.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 03-CC-20230905084151
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KREATIVE KIDS LEARNING CENTER
FACILITY NUMBER: 343614527
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/08/2023
Section Cited
CCR
101229(a)(1)
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No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced through interviews
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Director agreed to update the procedures for the supervision while children using play yard. Director stated that there will be scheduled ussage of play yard and staff will communicate while taking any child for bathroom ussage.
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it was found that two children left the facility unattended and were returned to the facility by neighborhood resident after about 12 minutes. This poses an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2