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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343614871
Report Date: 06/06/2024
Date Signed: 06/06/2024 11:36:50 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Mandie Goodwin
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240329104136
FACILITY NAME:BERGAMO MONTESSORI SCHOOLFACILITY NUMBER:
343614871
ADMINISTRATOR:BRENNAN, LAURAFACILITY TYPE:
850
ADDRESS:8200 POCKET ROADTELEPHONE:
(916) 399-1900
CITY:SACRAMENTOSTATE: CAZIP CODE:
95831
CAPACITY:72CENSUS: 60DATE:
06/06/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Laura BrennanTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Personal rights- Staff inappropriately handled a daycare child.
INVESTIGATION FINDINGS:
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On June 6th 2024 Licensing Program Analyst (LPA) Mandie Goodwin met Director Laura Brennan to continue investigations and close a complaint investigation regarding the above allegation. Upon arrival there were 60 children, including 9 toddlers between 3 classrooms supervised by 10 staff members.

It was alleged that a staff member inappropriately handled a daycare child. LPA investigated the allegation by observing in the classrooms and through a series of interviews with the Director, staff, children and parents. Staff stated that they did not see children being handled roughly, with one staff member stating that if they saw that they would report it themselves. One staff member stated that they are trained to let the child initiate any touch and that if they do have to move a child for safety they talk to the child first. Parents interviewed did not reveal a concern with how the staff handle children. Children interviewed had mixed statements with some children stating that staff carry children at times, like to use the bathroom and everyone has to try; while others interviewed stated that they don't have to go to the bathroom if they don't want to and they walk to line up to use the bathroom. Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240329104136
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BERGAMO MONTESSORI SCHOOL
FACILITY NUMBER: 343614871
VISIT DATE: 06/06/2024
NARRATIVE
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Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2