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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343615108
Report Date: 01/07/2026
Date Signed: 01/08/2026 09:35:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2025 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251023141755
FACILITY NAME:WOODRIDGE PRESCHOOL CENTERFACILITY NUMBER:
343615108
ADMINISTRATOR:MAI VANGFACILITY TYPE:
850
ADDRESS:5950 REVELSTOK DRIVETELEPHONE:
(916) 566-1650
CITY:SACRAMENTOSTATE: CAZIP CODE:
95842
CAPACITY:94CENSUS: 46DATE:
01/07/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Hiba BenhamTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff do not keep the facility free from infestation
Staff do not prevent the daycare children from being bitten by insects
Staff did not properly maintain the outdoor area
INVESTIGATION FINDINGS:
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On Wednesday, January 7, 2026, Licensing Program Analyst (LPA) Amanda Sutter met with Site Supervisor Hiba Benham and ECE Coordinator Jeanne Gardner to deliver findings regarding the above allegations. Upon arrival, LPAs observed 35 sleeping children supervised by 3 staff and 11 awake children supervised by 4 staff.

LPA learned that insects were observed in classroom 35 in the beginning of October 2025. Site Supervisor stated that she contacted Facility Maintenance, and the facility was sprayed for pests on October 13, 2025. After observing pests again on October 21, Facility Maintenance was contacted again and pest control came to the facility to spray inside and outside on October 27, 2025. Staff interviewed stated that the issue has been taken care of and they have not seen pests since this time. LPA was told that insect bites were not observed on the children.

CONTINUED ON LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20251023141755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: WOODRIDGE PRESCHOOL CENTER
FACILITY NUMBER: 343615108
VISIT DATE: 01/07/2026
NARRATIVE
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LPA observed the outdoor play structure and confirmed that it is in disrepair. LPA observed a bolt loose, connecting the red slide to the play structure, as well as the rubber coating lifting from multiple places on the walkway, ladder, and bridge. LPA spoke with Site Supervisor who stated that a work order was submitted in early September. LPA was able to confirm that a work order was submitted. Staff and Site Supervisor confirmed that the playground has been off-limits to children since the work order was placed. Alternative toys and activities are available to children in the playground area.

The allegations are determined to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2