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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617215
Report Date: 09/23/2022
Date Signed: 09/23/2022 09:29:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2022 and conducted by Evaluator Kelly Ferrara
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220817093146
FACILITY NAME:KELLI'S PALS PRESCHOOL & DAY CAREFACILITY NUMBER:
343617215
ADMINISTRATOR:BOYD, LINFACILITY TYPE:
850
ADDRESS:501 SAN JUAN ROADTELEPHONE:
(916) 922-0724
CITY:SACRAMENTOSTATE: CAZIP CODE:
95834
CAPACITY:56CENSUS: 12DATE:
09/23/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Kelli LopezTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff did not properly supervise day-care child which resulted in injuries to a child.
Staff left day-care child in soiled diaper for extended period of time
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kelly Ferrara conducted a complaint follow up inspection to deliver findings and met with Facility Representative Kelli Lopez. LPA observed there were currently 12 children in care with three staff. During the investigation, LPA obtained relevant documentation and interviewed Reporting Party, Director and staff. It was alleged that the staff are not providing appropriate supervision which led to a child obtaining injuries. LPA reviewed pictures of a cut on Child #1’s finger and a mark on their face. Staff stated that they were present at the time when the injuries occurred and gave the child ice. Staff stated there are generally multiple teachers in the room with the children to provide supervision. It was alleged that Child #1 was not changed for an extended period of time. Staff stated they check on the children’s diapers every one to two hours.
Based on the evidence obtained, LPA determined that the allegations are unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. Exit interview was conducted and a copy of this report was given to the Facility Representative. Notice of Site visit was provided which must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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