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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617412
Report Date: 09/01/2022
Date Signed: 09/01/2022 11:56:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2022 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220829122413
FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 16DATE:
09/01/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Vanessa HalliwellTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility classrooms are operating out of ratio
Unqualified staff are providing supervision to children in care
INVESTIGATION FINDINGS:
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On September 1, 2022, at 8:30 AM, Licensing Program Analyst (LPA) Alize Tillery arrived to the facility to open a complaint investigation regarding the above allegations. Upon arrival, LPA observed 16 children, supervised by Staff #1 and Staff #2, in the outdoor play area. Moments after LPA arrival, Assistant Director arrived to assit LPA throughout the visit. LPA observed both Staff #1 and Staff #2 personnel files, record review revealed that Staff #1 is a fully qualified teacher and Staff #2 is an Aide (with zero units). Per Title 22 regulation, facility may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. This requirement was not met and poses an immediate risk to children, as Staff #1 and Staff #2 had a total of 16 children. The allegation, "Facility classrooms are operating out of ratio", is Substantiated.

Report continues on 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20220829122413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
VISIT DATE: 09/01/2022
NARRATIVE
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At 9:03am, LPA observed Staff #3 supervising 6 children in the "Friends Classroom" and at 9:54am 10 children in the "Friends Classroom". LPA observed Staff #3's personnel file, which revealed that Staff #3 only has 3 units in Child, Growth and Development. Interview with Assistant Director also revealed that Staff #3 has been acting as a qualified teacher and supervising children alone. Staff #3 is an Aide and should be accompanied by a Qualified Teacher. This poses and immediate risk to children, and allegation "Unqualified staff are providing supervision to children in care", is Substantiated. Based on information obtained during observations, interview and record review, the preponderance of evidence standard has been met, therefore both allegations are found to be SUBSTANTIATED.

Exit interview conducted and report was reviewed with the Assistant Director, Vanessa Halliwell.

A Title 22 deficiencies are cited on 9099D page. Assistant Director acknowledges, that for TYPE A DEFICIENCIES ONLY upon receipt, Assistant Director shall post the 9099D page with Type A deficiency for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Assistant Director. LIC9224 and Appeal Rights were provided. An exit interview was conducted and a Notice of Site Visit posted.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20220829122413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/01/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/02/2022
Section Cited
CCR
101216.3(b)
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(b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.

Based on observation, interview and record review, this requirement was not met, evidenced by:

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LPA will return to clear the deficiency.
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LPA observed Staff #1 and Staff #2 supervising 16 children. Staff #1 is a qualified teacher and Staff #2 is an Aide with zero units.
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Type A
09/02/2022
Section Cited
CCR
101216.2(e)
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(e) An aide shall work only under the direct supervision of a teacher.

Based on observation, interview and record review, this requirement was not met evidenced by:
Per interview with Assistant Director, Staff #3 has been acting as a teacher and
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LPA will return to clear the deficiency.
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supervising children alone. During today's visit, LPA observed Staff #3 caring for children alone and without direct supervision of a teacher.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3