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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617412
Report Date: 03/02/2023
Date Signed: 03/02/2023 12:16:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2023 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230223140701
FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 20DATE:
03/02/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Julie Jenkins TIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Facility had an outbreak of Norovirus
Staff did not notify authorized representatives of a communicable disease outbreak
INVESTIGATION FINDINGS:
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On 3/2/2023, at approximately 9:20 AM, Licensing Program Analyst (LPA) Alize Tillery made an unannounced visit to open a complaint investigation regarding the above allegations. Upon arrival, LPA observed 20 preschool children, supervised by 5 staff. During today's inspection, LPA was assisted by Licensee Representative, Julie Jenkins.

It was alleged that the facility had an outbreak of Norovirus. During the course of the investigation, LPA conducted interviews with reporting party and staff, and observed the facility's communication log via the Brightwheel app. Information obtained through interviews and brightwheel app, revealed that there was not 3 or more children that were diagnosed with Norovirus.

It was also alleged that staff did not notify authorized representatives of a communicable disease outbreak. During the course of the investigaton, LPA conducted interviews with reporting party and staff. Reporting party and staff interviews both revealed that a message was sent to notify parents that there had been children out with an illness and to be alert for any symptoms.

Report continues...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 03-CC-20230223140701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
VISIT DATE: 03/02/2023
NARRATIVE
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LPA observed this message that was sent to parents on 2/1/23, via Brightwheel app.

Based on record review and information received during interviews, allegations: "facility had an outbreak of norovirus" and "staff did not notify authorized representatives of a communicable disease outbreak", are found to be UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

LPA reviewed and provided the report to the Licensee Representative, Julie Jenkins. Appeal rights were given, along with a Notice of Site Visit – which must remain posted for 30 days.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2023 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230223140701

FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 20DATE:
03/02/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Julie Jenkins TIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff did not provide a safe environment for children in care
INVESTIGATION FINDINGS:
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On 3/2/2023, at approximately 9:20 AM, Licensing Program Analyst (LPA) Alize Tillery made an unannounced visit to open a complaint investigation regarding the above allegations. Upon arrival, LPA observed 20 staff, supervised by 5 staff. During today's inspection, LPA was assisted by Licensee Representative, Julie Jenkins.

It was alleged that staff did not provide a safe environment for children in care. During LPA's interview with reporting party, reporting party alleged that children's bedding are not properly stored. Based on Title 22 regulations, bedding shall be individually stored so that each child's bedding is identifiable and no child's used bedding comes into contact with other bedding.

During today's inspection LPA observed that children's bedding were not properly stored. Although bedding was labeled, LPA observed used bedding to be in contact with one another.

Report continues...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20230223140701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
VISIT DATE: 03/02/2023
NARRATIVE
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Interview with Licensee Representative revealed that they used to place the bedding in separate bags and just recently returned to this practice. Licensee Representative stated she understands the regulation and has decided to purchase separate cubbies for bedding to correct the violation.

Based on information obtained during observations and interviews, the preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. A Type B deficiency is being cited on the following 9099D page.

LPA reviewed the report with Licensee Representative and provided copies. Appeal Rights were issued and discussed. A Notice of Site Visit was issued and Licensee Rep acknowledge it must remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20230223140701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/30/2023
Section Cited
CCR
101239.1(c)(2)
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(2) Bedding shall be individually stored so that each child's bedding is identifiable and no child's used bedding comes into contact with other bedding.
This requirement was not met, evidenced by:
LPA observed used bedding to be in contact with one another.
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Director will submit proof to LPA, of bedding appropriately stored by POC date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5