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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617412
Report Date: 03/29/2023
Date Signed: 03/29/2023 12:53:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2023 and conducted by Evaluator Katrina Owens
COMPLAINT CONTROL NUMBER: 03-CC-20230324153843
FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 25DATE:
03/29/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Vanessa Halliwell - DirectorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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9
LACK OF SUPERVISION: Facility staff does not adequatley supervise day care children.
INVESTIGATION FINDINGS:
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13
An unannounced inspection was conducted today by Licensing Program Analyst Owens and Gallo. At time of arrival there were 25 preschool children and 3 staff outside on the playground. The director, Vanessa Hollowell was not present when LPA's arrived, she arrived at the facility a short time later.

The purpose of the inspection was to open and close a complaint investigation. Interviews and a tour of the playground and facility was conducted. Based on interviews a child did sustained significant injuries to the mouth while on the playground, however their were adequate staff on the playground with the children. Based on conflicting interviews, the allegation that the facility does not adequately supervise day care children is unsubstantiated. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur.
No citation issued.

An exit interview was conducted. Appeal rights were given and explained to the licensee at time of inspection.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2023 and conducted by Evaluator Katrina Owens
COMPLAINT CONTROL NUMBER: 03-CC-20230324153843

FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 25DATE:
03/29/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Vanessa Halliwell - DirectorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS: Day care children are left in wet clothing items for extended periods of time.
PHYSICAL PLANT: Facility is in disrepair.
INVESTIGATION FINDINGS:
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5
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13
An unannounced inspection was conducted today by Licensing Program Analyst Owens and Gallo. At time of arrival there were 25 preschool children and 3 staff outside on the playground. The director, Vanessa Hollowell was not present when LPA's arrived, she arrived at the facility a short time later.

The purpose of the inspection was to open and close a complaint investigation. Interviews, a tour of the playground and facility was conducted. Based on interviews a child was left in wet socks and shoes that were saturated with water; water could be rung out of socks, on two occasions for an extended period of time; from early playtime until parent picked child up from facility at the end of the day; 5:00 pm. The preponderance of evidence standard has been met during this investigation, therefore the allegation day care child left in wet clothing for extended period of time is found to be SUBSTANTIATED. Based on a tour of the playground the facility playground does have some hazardous features that can cause injury to children such as deep dirt holes /pot holes, wooden pallets and tin bowls and pots scattered about the play yard. The preponderance of evidence standard has been met during this investigation, therefore the allegation the facility play yard is in disrepair is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Title 22, Division 12 & Chapter 3 are being cited on the attached LIC9099D.

This is a Type A deficiency, hence AB633 Notification Applies: Upon receipt of this report, the report must be posted along with the notice of site visit for 30 days for parents to view. Licensee must inform the parents/guardians of children in care at the facility and to the parents/guardians of children newly enrolled at the facility during the next 12 months via form LIC 9224 Acknowledgement of Receipt of Licensing Reports.

Notice of site visit posted. An exit interview was conducted. Appeal rights were given and explained to the licensee
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20230324153843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/31/2023
Section Cited
CCR
101223(a)(2)
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PERSONAL RIGHTS:
To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Director stated she will retrain staff on changing children immediately when they come in from playground and they are wet.
She will send LPA a sign in all staff meeting agenda.
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This requirement was not met because a child was left in wet sock and shoes for an extended period of time. Sock soaked with water; water could be rung out of socks. This is potential risk to a child.
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LIC 9224 was given and discussed with director at time of inspection.
Type A
03/31/2023
Section Cited
CCR
101238.2(d)(2)
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OUTDOOR ACTIVITY SPACE:
Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. This requirement was not met
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Director stated she will retrain staff on having children clean up yard before coming inside and she will have the holes in the playground filled up with dirt. She will send LPA of play yard cleaned up and holes filled up.
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because the children's playground does have some hazardous features that can cause injury to children such as deep dirt holes /pot holes, wooden pallets and tin bowls and pots scattered about the play yard. This is a potential risk to a child.
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She will submit to LPA on or before POC date of 3/31/2023.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3