343617412-7-27-2023-03-CC-SDLA-CUSPFL-20230817111651

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343617412
Report Date: 07/27/2023
Date Signed: 07/27/2023 10:41:30 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2023 and conducted by Evaluator Christopher Bello

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230523150512

FACILITY NAME:	CARING CONNECTION CHILDREN'S CENTER		FACILITY NUMBER:	343617412
ADMINISTRATOR:	JULIE JENKINS		FACILITY TYPE:	850
ADDRESS:	2100 J STREET		TELEPHONE:	(916) 261-0796
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95816
CAPACITY:	52	CENSUS: 31	DATE:	07/27/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Julie Jenkins		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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8
9

Parents were not notified of facility citations.
Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christopher Bello met with Owner/Director Julie Jenkins to close a complaint investigation, regarding the above allegations. Upon arrival, LPA observed 31 Children. It was alleged that “Parents were not notified of facility citations” and “Facility is operating out of ratio”. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. Regarding the “Facility is operating out of ratio” allegation, on 5/31/2023 LPA Bello observed 16 children with a teacher and Aide without any units placing the facility out of Teacher-Child ratio. Based on observations the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Regarding the “Parents were not notified of facility citations” allegation, Owner Julie Jenkins admitted to not notifying all the parents of facility citations. Based on Julie’s interview, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED.
Julie stated that they know that with a Teacher and Aide without units they are allowed 15 children. They recognize that the Teacher-Child ratio issue was caused by the 16th child entering the facility prior to the qualified teacher coming on shift placing them out of the ratio. With the prior director Julie believed that they have notified all the parents of their past deficiencies but will make sure to correct the issue.
Title 22 Deficiencies have been cited on the attached LIC 9099D. Upon receipt of Type A citations, facility shall post and provide copies of the LIC 9099D for parents/guardians of children currently in care and for parents/guardians of newly enrolled children for the next 12 months. Facility must also keep the signed LIC 9224, Acknowledging Receipt of Licensing Reports LIC 9099D in each child's files. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director/Owner Julie Jenkins.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2023 and conducted by Evaluator Christopher Bello

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230523150512

FACILITY NAME:	CARING CONNECTION CHILDREN'S CENTER		FACILITY NUMBER:	343617412
ADMINISTRATOR:	JULIE JENKINS		FACILITY TYPE:	850
ADDRESS:	2100 J STREET		TELEPHONE:	(916) 261-0796
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95816
CAPACITY:	52	CENSUS: 31	DATE:	07/27/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Julie Jenkins		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility does not post menu.
Facility does not follow the menu.
Staff yell at day-care children.
Staff did not clean a child in care.
facility is dirty.
Facility bathroom is without soap.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Christopher Bello met with Owner/Director Julie Jenkins to close a complaint investigation, regarding the above allegations. Upon arrival, LPA observed 31 Children. It was alleged that “Facility does not post menu”, “Facility does not follow the menu”, “Staff yell at day-care children”, “Staff did not clean a child in care”, “facility is dirty” and “Facility bathroom is without soap”. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. Parent, staff and children’s interviews were inconsistent to corroborate the alleged allegations. One out of five parent interviews corroborated the allegations. One out of the five staff interviews corroborated the allegations. LPA’s observations did not corroborate the allegations. Based on LPA’s investigation, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

**AMENDED REPORT**

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 03-CC-20230523150512

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER	FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/27/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 07/28/2023 Section Cited CCR 101216.3(b)	1 2 3 4 5 6 7	The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. This requirement was not met by evidence: LPA observation. This is considered as a immediate risk to the children in care.	1 2 3 4 5 6 7	Director will ensure that the facility is in Teacher-Child Ratio by POC date 7/28/23. Director stated that they only hired Qualified Staff since the incident. LPA will return to clear the deficiency.
HSC	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 03-CC-20230523150512

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER	FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/27/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/04/2023 Section Cited HSC 1596.8595(c)	1 2 3 4 5 6 7	A licensed child care facility or home shall provide to the parents of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as	1 2 3 4 5 6 7	Director will ensure that all parents receive a copy of past deficiencies by POC date 8/4/2023. LPA will return to clear the deficiency.
	8 9 10 11 12 13 14	specified in paragraph (1) of subdivision (a) of Section 1596.893b. This requirement has not been met by evidence: Owner admitted that they have notified all the parents in care. This is considered as a potential risk to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

LIC9099 (FAS) - (06/04)

Page: 4 of 4