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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617412
Report Date: 08/08/2023
Date Signed: 08/08/2023 09:54:29 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2023 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230523150512
FACILITY NAME:CARING CONNECTION CHILDREN'S CENTERFACILITY NUMBER:
343617412
ADMINISTRATOR:JULIE JENKINSFACILITY TYPE:
850
ADDRESS:2100 J STREETTELEPHONE:
(916) 261-0796
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:52CENSUS: 24DATE:
08/08/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Phebe ThornTIME COMPLETED:
10:20 PM
ALLEGATION(S):
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Staff do not adequately supervise day-care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Director Phebe Thorn to close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed 24 children. LPA made observations, conducted interviews and gathered documents pertaining to the investigation. It was alleged that “Staff do not adequately supervise day-care children”. A child was found by a parent without adult supervision.
Documents corroborated the allegation. Staff and parent interviews corroborated the allegation.
Director contacted Owner Julie Jenkins. Julie stated that during that incident the Teacher observed the child leaving the classroom through the facility window when the parent found the child. Julie also stated that it was only a few seconds before the Teacher went to retrieve the child in the yard.
Based on LPA's investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.

Title 22 Deficiencies have been cited on the attached LIC 809D. Upon receipt of Type A citations, facility shall post and provide copies of the LIC 809D for parents/guardians of children currently in care and for parents/guardians of newly enrolled children for the next 12 months. Facility must also keep the signed LIC 9224, Acknowledging Receipt of Licensing Reports LIC 809D in each child's files. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Phebe Thorn.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 08/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230523150512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CARING CONNECTION CHILDREN'S CENTER
FACILITY NUMBER: 343617412
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
08/09/2023
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision. The licensee shall provide care and supervision as necessary to meet the children's needs. No child shall be left without the supervision of a teacher at any time…Supervision shall include visual observation.
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Julie stated that they have spoken to staff in regarding the incident in the past and made corrections in order to prevent incidents like this from occuring again. LPA cleared the deficiency.
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This requirement was not met as evidenced by: A child was found in the play yard without adult supervision.
This is considered as an immediate risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 08/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2