343617609-7-24-2025-03-CC-ABLI-DJWQX9-20250725123310

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343617609
Report Date: 07/24/2025
Date Signed: 07/24/2025 10:35:01 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Christopher Bello

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20250514095253

FACILITY NAME:	MERRYHILL SCHOOL - POCKET		FACILITY NUMBER:	343617609
ADMINISTRATOR:	TERRIE COOK		FACILITY TYPE:	830
ADDRESS:	7335 PARK CITY DRIVE		TELEPHONE:	(916) 424-2299
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95831
CAPACITY:	36	CENSUS: 17	DATE:	07/24/2025
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Amy Jarvis		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff did not adequately supervise infants.
Staff did not provide a safe environment for infant.
Staff did not report incidents to infant’s representative.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christopher Bello met with Director Amy Jarvis to close a complaint investigation, regarding the above allegations. Upon arrival, LPA observed 17 Children. LPA made observations, gathered documents pertaining to the investigation on conducted interviews. It was alleged that staff were not providing adequate supervision causing for a daycare child’s hair to be cut. It was alleged that staff are not providing a safe environment leading to multiple incidents resulting in bruising, biting and bumps. It was also alleged that staff did not report any of the incidents to daycare parent. Staff and parents interviews did not corroborate the allegations. Based on LPA’s investigation although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

No Title 22 Deficiencies observed in the areas that were evaluated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Amy Jarvis.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:	DATE: 07/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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