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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617609
Report Date: 02/18/2026
Date Signed: 02/18/2026 10:49:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2025 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251230130058
FACILITY NAME:MERRYHILL SCHOOL - POCKETFACILITY NUMBER:
343617609
ADMINISTRATOR:TERRIE COOKFACILITY TYPE:
830
ADDRESS:7335 PARK CITY DRIVETELEPHONE:
(916) 424-2299
CITY:SACRAMENTOSTATE: CAZIP CODE:
95831
CAPACITY:36CENSUS: 18DATE:
02/18/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Amy JarvisTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee did not prevent the facility from being malodorous while day care children were in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Director to continue and close a complaint investigation, regarding the above allegation. Upon arrival the census was 18 infants. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. It was alleged that the facility was painted during operating hours leaving a malodorous scent. Interviews revealed that the facility was being painted in the facility but not in the classrooms where children were present. Interviews revealed that some felt the smell was malodorous while others did not.
The Director stated that during operating hours they kept the front door open and left unused classrooms open to air out the facility. It was also stated that in the future they will not paint the facility during operating hours. Based on LPA’s investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.

Title 22 deficiencies are cited on the subsequent page of this report. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Amy Jarvis.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20251230130058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: MERRYHILL SCHOOL - POCKET
FACILITY NUMBER: 343617609
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/19/2026
Section Cited
CCR
101223(a)(2)
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To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement has not been met by evidence: The facility painted the facility leaving a malodorous smell for the children in care. This is considered a potential risk to the
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The Director stated that before the facility was painted they consulted with the Officer of the day and was advised that it was alright to paint the facility as long as the it was not where children were present. The facility has left the door open during that time to air out the facility. Director also stated that moving
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children in care.
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forward they will no longer paint the facility during operating hours. LPA cleared the deficiency.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2