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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343618356
Report Date: 03/07/2025
Date Signed: 03/07/2025 01:38:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/02/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250102112925
FACILITY NAME:STUART, JENNIFERFACILITY NUMBER:
343618356
ADMINISTRATOR:STUART, JENNIFERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 353-1136
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:14CENSUS: 8DATE:
03/07/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Susan ShieldsTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Provider does not prevent daycare child from being bullied by another daycare child.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Susan Shields (Representative), to deliver findings of a complaint investigation. LPA observed two staff caring for eight children. The purpose of today’s inspection was explained. It was alleged that Licensee failed to prevent one child from bullying another. During the investigation, LPA toured the facility, observed care, gathered documents, and conducted interviews. LPA observed staff prevent and/or interrupt conflicts between children using interventions such as redirection, verbal guidance, and positive reinforcement of successful conflict resolution. LPA did not obtain pertinent evidence during the investigation that corroborated the allegations. LPA interviews with children, staff, and authorized representatives yielded consistent statements that Licensee and staff provide supervision and guidance to children to prevent bullying. Although the allegation may have happened or be valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited. LPA conducted exit interview and reviewed this report with Representative Susan Shields. LPA provided appeal rights and a notice of site visit, which will remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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