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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343618440
Report Date: 04/09/2026
Date Signed: 04/09/2026 12:02:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2026 and conducted by Evaluator Mandie Goodwin
COMPLAINT CONTROL NUMBER: 03-CC-20260407080915
FACILITY NAME:RAOUAHI, AMELFACILITY NUMBER:
343618440
ADMINISTRATOR:RAOUAHI, AMELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 753-0560
CITY:SACRAMENTOSTATE: CAZIP CODE:
95826
CAPACITY:14CENSUS: 0DATE:
04/09/2026
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Amel RaouahiTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Licensee is providing care to children without records.
INVESTIGATION FINDINGS:
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On April 9th, 2026 Licensing Program Analyst (LPA) Mandie Goodwin met with Licensee Amel Raouahi for the purpose of a complaint investigation. There were no children present during the inspection.

During the investigation, LPA conducted an interview, and reviewed documents relevant to the investigation. Licensee stated in an interview that she had two "drop in" children that did not have the required licensing documents filled out by the parents.

Based on interview conducted and records reviewed the preponderance of evidence standard has been met; therefore, the above allegations are substantiated. Title 22 deficiencies are cited on the subsequent page of this report. An exit interview was conducted with Amel Raouahi and a Notice of Site Visit posted.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260407080915
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RAOUAHI, AMEL
FACILITY NUMBER: 343618440
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/23/2026
Section Cited
CCR
102391(d)
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Inspection authority: The licensee shall permit the Department to inspect, audit, and copy children's records or other family child care home records upon demand during normal business hours. This requirement is not met as evidenced by:
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Licensee wrote a letter stating that she understands that all children must have completed files before children start in the daycare.
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Based on interview conducted the licensee did not comply with the section cited above by not having records for two children available to inspect. This poses a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2