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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343618992
Report Date: 06/14/2023
Date Signed: 06/14/2023 10:59:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2023 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230413132258
FACILITY NAME:THOMPSON, CLARISSAFACILITY NUMBER:
343618992
ADMINISTRATOR:THOMPSON, CLARISSAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 317-5724
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:14CENSUS: 1DATE:
06/14/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Clarissa ThompsonTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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9
Licensee yelled at children in care
Licensee does not accord child dignity in their relationship with caregiver
INVESTIGATION FINDINGS:
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On 6/14/2023 at approximately 8:45am, Licensing Program Analysts (LPAs) Chris Bello and Eduardo Barragan met with Licensee Clarissa Thompson to deliver complaint findings for the allegation mentioned above. During today's visit, LPA observed one daycare child in care being supervised by the Licensee. It was alleged that the Licensee yelled at and does not accord children dignity in their relationship with their caregiver. The initial investigation was conducted by LPA Arianna Manabat. Through interviews with children, parents, and the Licensee, LPA Manabat has found that the Licensee will help to redirect children in care and speak to them upstairs in private as to accord them dignity.
During the investigation, LPA was unable to contact the Reporting Party (RP). Due to conflicting information from interviews, LPA was unable to substantiate the complaint.
Upon review of evidence and interviews, LPA Manabat has determined the complaint to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove it. LPA Bello and Barragan conducted an exit interview with the Licensee. A Notice of Site Visit was issued and appeal rights were assessed. The Notice of site visit shall remain posted for 30 days for guardian/parental review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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