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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619031
Report Date: 09/26/2024
Date Signed: 09/26/2024 01:56:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2024 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20240717083029
FACILITY NAME:ARGEL, EILEENFACILITY NUMBER:
343619031
ADMINISTRATOR:ARGEL, EILEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 837-3821
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:14CENSUS: 3DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:TIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Provider is not able to meet the needs of day care children.
INVESTIGATION FINDINGS:
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On September 26, 2024, Licensing Program Analyst (LPA) Jennie Tedlos met with Assistant, Leonardo Argel, to deliver the findings of the complaint investigation regarding the above allegation. LPA observed 3 children.

LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPA toured the facility, conducted interviews with the Reporting Party (RP), the Licensee, and children enrolled at the facility and parents of children that attend or who have attended the facility. LPA also obtained pertinent information to assist with the investigation.

It was alleged that the provider was not able to meet the needs of day care children. There was concern that the Licensee did not have adequate training to care for the children in care. Interviews with the Licensee, children and parents did not support this allegation. Licensee states that she has been a provider...
Report continues onto 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240717083029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARGEL, EILEEN
FACILITY NUMBER: 343619031
VISIT DATE: 09/26/2024
NARRATIVE
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...for over 20 years. During the course of the investigation LPA conducted observations of the Licensee and children in care that did not support the allegation.

Based on the interviews conducted, and the records reviewed, the above allegation was found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted by LPA Jennie Tedlos with Assistant, Leonardo Argel, and Appeal Rights were provided. A Notice of Site Visit was posted by LPA and shall remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2