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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619031
Report Date: 01/15/2026
Date Signed: 01/15/2026 10:41:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2025 and conducted by Evaluator Jennie Tedlos
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20251027145505
FACILITY NAME:ARGEL, EILEENFACILITY NUMBER:
343619031
ADMINISTRATOR:ARGEL, EILEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 837-3821
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:14CENSUS: 1DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Eileen ArgelTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Licensee speaks inappropriately to day care children.
Licensee does not adequately supervise day care children.
Licensee does not ensure home is kept clean.
Licensee is allowing an uncleared adult to live in the home.
INVESTIGATION FINDINGS:
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On January 15,2026, Licensing Program Analyst (LPA) Jennie Tedlos met with Licensee, Eileen Argel, for the purpose of delivering complaint findings. LPA observed 1 child supervised by the Licensee. Criminal record clearances were verified.

LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPA toured the facility, conducted interviews with the Licensee, Assistants and parents of children that attend the facility. LPA also obtained pertinent documentation to assist with the investigation.

It was alleged that the Licensee speaks inapproriately to day care children. There was a concern that the Licensee spoke inappropriately to day care children. LPA conducted observations,and staff and parent interviews that did not support this allegation. The Licensee and Staff state that the facility utilizes redirection and talking out emotions with children when dealing with difficult behaviors.

Report continues onto 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20251027145505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARGEL, EILEEN
FACILITY NUMBER: 343619031
VISIT DATE: 01/15/2026
NARRATIVE
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It was alleged that the Licensee does not adequately supervise day care children. There was a concern that the Licensee leaves children unsupervised while going to another room or when talking on the phone. LPA conducted observations, and staff and parent interviews that did not support this allegation. LPA observed the Licensee communicating with an Assistant when there was something from another room that was needed in order for her to maintain supervision. Licensee states that when something is needed for the children from another room or if the Licensee needs to leave the room, the Assistant is there to help supervise.

It was alleged that the Licensee does not ensure home is kept clean. There was a concern that the facility had pets which caused the home to be dirty and caused the home to have an odor. LPA conducted observations, and staff and parent interviews that did not support this allegation. LPA observed two dogs at the home in off limits areas. LPA did not observe uncleanliness or bad odors at the facility. The Licensee states that the dogs are always kept in off-limits areas and have no contact with children or the children's play areas and that the home is regularly cleaned. Licensee has since made changes to further prevent any pet smells, including feeding the pets at scheduled times and putting their foods away after the feedings.

It was alleged that the Licensee is allowing an uncleared adult to live in the home. There was a concern that a family member was living in the home without a criminal record clearance. LPA conducted record review with the Licensee and found that a Criminal Record Clearance was conducted prior to the individual living in the home. A Criminal Record Clearance was conducted by the Licensee and the individual and the Licensee received a Department of Justice confirmation of the clearance. However, a possible technical error occurred, preventing the clearance to be fully completed. The individual repeated the Criminal Record Clearance after the discovery and was fully cleared.

Based on lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the findings are UNSUBSTANTIATED.

An exit interview was conducted in which the report was reviewed and discussed with the Licensee, Eileen Argel. LPA provided a copy of the report and Appeal Rights to Licensee. A Notice of Site Visit was posted by LPA and Licensee understands it must remain posted for 30 days. A Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2