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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619162
Report Date: 02/23/2022
Date Signed: 02/23/2022 12:06:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2022 and conducted by Evaluator Michelle Pascual
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220217111904
FACILITY NAME:SPARKS-FOURNIER, SUSAN & FOURNIER, MICHAELFACILITY NUMBER:
343619162
ADMINISTRATOR:SPARKS-FOURNIER, SUSANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 363-5437
CITY:SACRAMENTOSTATE: CAZIP CODE:
95826
CAPACITY:14CENSUS: 12DATE:
02/23/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Susan and Michael FournierTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Parental and Authorized Representatives- Parent was not allowed to enter the faciltiy to inspect while child was in care
INVESTIGATION FINDINGS:
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On 02/23/2022 Licensing Program Analyst (LPA) Michelle Pascual met with Licensees Susan and Michael Fournier at approximately 09:30am to open a complaint. Upon arrival, LPA observed 10 preschool students and 2 infants in care with four (4) staff. LPA toured the facility, interviewed all staff and collected information relevant to the allegation.

The allegation stated, “Parent was not allowed to enter the facility to inspect while child was in care.” Upon further investigation, LPA did find that a parent was not allowed entry to observe a child in care when requested.


Continued on 9099 C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20220217111904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: SPARKS-FOURNIER, SUSAN & FOURNIER, MICHAEL
FACILITY NUMBER: 343619162
VISIT DATE: 02/23/2022
NARRATIVE
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Per licensing regulations parental and authorized representatives have the right to observe a child in care during normal operating hours. Licensee stated that they were following COVID regulations and LPA informed them that licensing did not have COVID regulations that impede an authorized representative from observing their child in care.

Based on interviews with staff and records review the allegation of “parent was not allowed to enter the facility to inspect while child was in care,” has been substantiated.

Appeal rights were provided and discussed with the licensee.

Continued on D page.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20220217111904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: SPARKS-FOURNIER, SUSAN & FOURNIER, MICHAEL
FACILITY NUMBER: 343619162
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/23/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
03/18/2022
Section Cited
CCR
102419(a)(1)
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The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: To enter and inspect the family child care home
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LIcensee to explain to all parents/authorized representatives they are allowed inside at any given point during normal operating hours and will submit to LPA a letter signed & dated as proof of the communication provided.
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 in accordance with Health and Safety Code Section 1596.85
This requirement was not met as evidenced by licensees admission of not allowing an authorized representative or parent to show up and observe a child when requested.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2022
LIC9099 (FAS) - (06/04)
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