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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619207
Report Date: 09/25/2024
Date Signed: 09/25/2024 02:15:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2024 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20240711142433
FACILITY NAME:BAKER, HALLYFACILITY NUMBER:
343619207
ADMINISTRATOR:HALLY BAKERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 681-5008
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:14CENSUS: 9DATE:
09/25/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Hally BakerTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee is not providing accurate license number on advertisement.
INVESTIGATION FINDINGS:
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On September 25, 2024, Licensing Program Analyst (LPA) Jennie Tedlos met with Licensee, Hally Baker to deliver the findings of the complaint investigation regarding the above allegation. LPA observed 9 children.
LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPA toured the facility, conducted interviews with the Reporting Party (RP), Staff Members, Children enrolled at the facility and parents of children that attend or who have attended the facility. LPA also obtained pertinent information to assist with the investigation.

It was alleged the Licensee was not providing an accurate license number on an advertisement. There was a concern that the Licensee’s website did not provide the correct license number. During the investigation, LPA observed that the Licensee’s website listed an old license number. The license number appeared to be from when Sacramento County was in charge of Community Care Licensing. The Licensee confirmed this. The Licensee states that the website is 30+ years old and has not been used...
Report continued on 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20240711142433
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAKER, HALLY
FACILITY NUMBER: 343619207
VISIT DATE: 09/25/2024
NARRATIVE
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...by the Licensee in several years. The Licensee states that she has attempted to change the contents of the website and has attempted to take down the website, but to no avail. The Licensee showed LPA current advertisements used for the Family Child Care Home which do list the correct and current license number .

Based on interviews, file review, and observations conducted the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. A Type-B Deficiency is cited on a subsequent 9099-D page. An exit interview was conducted, and the report was reviewed with the Licensee, Hally Baker.

LPA provided Hally Baker with Appeal Rights. A Notice of Site visit was posted by LPA Jennie Tedlos and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2024 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20240711142433

FACILITY NAME:BAKER, HALLYFACILITY NUMBER:
343619207
ADMINISTRATOR:HALLY BAKERFACILITY TYPE:
810
ADDRESS:8654 WINTERFEST COURTTELEPHONE:
(916) 681-5008
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:14CENSUS: 9DATE:
09/25/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Hally BakerTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee demonstrated inappropriate form of discipline.
Licensee does not provide comfortable accommodations for the daycare children.
INVESTIGATION FINDINGS:
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On September 25, 2024, Licensing Program Analyst (LPA) Jennie Tedlos met with Licensee, Hally Baker to deliver the findings of the complaint investigation regarding the above allegation. LPA observed 9 children.

LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPA toured the facility, conducted interviews with the Reporting Party (RP), Staff Members, Children enrolled at the facility and parents of children that attend or who have attended the facility. LPA also obtained pertinent information to assist with the investigation.

It was alleged that the Licensee demonstrated inappropriate forms of discipline. There was concern that children were receiving inappropriate time out practices at the facility. The Licensee states that the facility does not give traditional time outs and prefers to call them “rests”, where children sit down and do calmer activities away from other children. Interviews with parents reveal that time outs may be given at the...
Report continues on 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 53-CC-20240711142433
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAKER, HALLY
FACILITY NUMBER: 343619207
VISIT DATE: 09/25/2024
NARRATIVE
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...facility, but not in an inappropriate manner. Licensee, Children, and Parent interviews do not support the allegation. It was alleged that the Licensee does not provide comfortable accommodations for the daycare children. There was concern that children played for extended amounts of time during extremely hot weather. Licensee and Staff interviews revealed that children do not go outside to play when the weather is too hot.
The Licensee states that during hot days, children will be given time inside the facility to play. The Licensee also provided LPA with a schedule showing that outside time is scheduled only if weather permits. Interviews with parents and children reveal that children play inside on days that are too hot to go outside.

Based on the interviews conducted, and the records reviewed, the above allegation was found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted by LPA Jennie Tedlos with Licensee, and Appeal Rights were provided. A Notice of Site Visit was posted by LPA and shall remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 53-CC-20240711142433
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAKER, HALLY
FACILITY NUMBER: 343619207
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/25/2024
Section Cited
CCR
102359(a)
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102359 Advertisements and License Number...(a) Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.

Regulation was not met as evidenced by:
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Licensee will change the license number on the website to the current license number or remove the website by the POC due date.
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Based on interview and observation the facility's website did not have a current license number advertised, which poses a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5