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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343620961
Report Date: 08/14/2025
Date Signed: 08/14/2025 03:26:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2025 and conducted by Evaluator Gagandeep Singh
COMPLAINT CONTROL NUMBER: 03-CC-20250529125021
FACILITY NAME:HAYES, JESSICAFACILITY NUMBER:
343620961
ADMINISTRATOR:HAYES, JESSICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 856-4988
CITY:SACRAMENTOSTATE: CAZIP CODE:
95824
CAPACITY:14CENSUS: DATE:
08/14/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Jessica HayesTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
Licensee is not meeting the needs of children in care.
Licensee leaves day care children in wet clothing for an extended period of time.
Licensee does not prevent children from injuring other children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gagandeep Singh met with the licensee, Jessica Hayes, to deliver the findings of the investigation alleging the above allegations. Purpose of the inspection was informed.

During the investigation, LPA inspected the facility, conducted the interviews and reviewed facility records. During LPA’s inspections, LPA did not observe any child whose needs were not met. During interviews, LPA did not get any evidence that children’s needs are not met. During inspections and interviews, it was found that licensee let the children play with water or sand in front yard at the end of the day and children get picked up. During investigation, LPA did not get evidence to support that children remain in wet closthing for extended period of time. During the interviews, LPA did not get any witness of children causing injuries to other children, which were/could not be prevented by the licensee. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Copy of this report was reviewed and provided to the licensee. Notice of site visit is posted and shall remain posted for next 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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