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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621006
Report Date: 05/06/2026
Date Signed: 05/06/2026 12:14:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20260324003952
FACILITY NAME:STEPHENS, THEONIAFACILITY NUMBER:
343621006
ADMINISTRATOR:STEPHENS, THEONIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 822-1048
CITY:SACRAMENTOSTATE: CAZIP CODE:
95838
CAPACITY:14CENSUS: 7DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Stephens, Theonia TIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff spoke in an aggressive manner in the presence of day-care children.
INVESTIGATION FINDINGS:
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On 5/6/2026, Licensing Program Analyst (LPA) Pa Dao Vang met with the Licensee Theonia Stephens, for the purpose of an unannounced complaint inspection regarding the above allegation of the facility Staff spoke in an aggressive manner in the presence of day-care children. The complaint report was submitted to the regional office on 3/24/2026. Upon arrival, there were 7 children.

On 3/26/2026 and today, LPA Vang conducted inspections, made observations, gathered documentation, and conducted interviews. LPA observed children interacting with staff through the indoor and outdoor activities, transitions, meal services, and diaper changing times, and circle times. LPA also observed staff singing songs with children throughout the inspections. Based on the staff, parents, and children’s interviews, there are no concerns regarding the above allegation. In all the areas inspected during the investigation, there are no violations.

Continue on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260324003952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: STEPHENS, THEONIA
FACILITY NUMBER: 343621006
VISIT DATE: 05/06/2026
NARRATIVE
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Therefore, although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore it is unsubstantiated. There is no deficiency issued today. An exit interview was conducted, a notice of site visit, and appeal rights were provided to Licensee Theonia Stephens. Notice of site visit will be posted for 30 consecutive days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2