<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621078
Report Date: 07/26/2021
Date Signed: 07/26/2021 11:07:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2021 and conducted by Evaluator Rosie Pitts
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210511144739
FACILITY NAME:HAPPY TIME PRESCHOOLFACILITY NUMBER:
343621078
ADMINISTRATOR:GISELLE DELAYNE-WALLACEFACILITY TYPE:
830
ADDRESS:4518 47TH AVENUETELEPHONE:
(916) 422-6777
CITY:SACRAMENTOSTATE: CAZIP CODE:
95824
CAPACITY:12CENSUS: 9DATE:
07/26/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Giselle Delayne-WallaceTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications: Facility had unqualified staff working as a teacher.
Other: Facility terminated child's care out of retaliation
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Rosie Pitts met with Director Giselle Delayne- Wallace to deliver the findings for the above complaint allegations. Upon arrival, LPA observed 8 infants being supervised by Staff # 1 (fully qualified infant teacher), and Staff #2 (Aide). During the visit, a 9th infant arrived, and Licensee Michelle Lucas stayed in the infant classroom to maintain ratio requirements. Licensee stated that Staff #3 would be arriving shortly.
The reporting party alleged that the facility had unqualified staff working as a teacher.
During the course of the investigation, LPA conducted interviews with the reporting party, facility staff, and parents of the children at the facility. LPA reviewed facility files, including staff qualifications, and observed that 1 fully qualified teacher and at least 1 Aide was present during multiple facility visits.
Report continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Rosie Pitts
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20210511144739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: HAPPY TIME PRESCHOOL
FACILITY NUMBER: 343621078
VISIT DATE: 07/26/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The reporting party also alleged that facility terminated a child's care out of retaliation. LPA obtained the facility’s admission agreement, and additional records relevant to the complaint allegations. A review of the admission agreement revealed that the facility may terminate the agreement of child care if, “The school in its sole and unfettered discretion determines that it is not in the best interest of the school or the child enrolled at the school to have the child in attendance.” Director stated that due to a parent being hostile in front of staff and children, it was in the best interest to terminate the child's care. ( An Unusual Incident report was also submitted)
Based on observations and conflicting information, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur at the facility; therefore, the allegations are UNSUBSTANTIATED.
A notice of site visit was issued and must be posted in a visible area for 30 consecutive days. An exit interview was conducted, and a copy was read and issued to the licensee. Appeal Rights and COVID-19 safety guidelines were discussed.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Rosie Pitts
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2