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13 | On July 13th, 2023 Licensing Program Analyst (LPA) Mandie Goodwin met with Director Julie Green and Assistant Director Jenny Read for the purpose of continuing and closing a complaint investigation. LPA observed 80 children supervised by 19 staff during nap time across 5 classrooms. It was alleged that a child was mishandled in the daycare, that a child received multiple scrapes and injuries due to a lack of supervision, and that staff did not follow a doctors note. During the course of the investigation LPA interviewed staff and families, and collected documentation. During the investigation it was found that a child's hair had snagged in a button on the back of a shirt during a clothing change resulting in hair being pulled. Interviews stated that the button was not noticed at the time, and the child did not display any signs of discomfort after the shirt was removed. While the hair did appear to get snagged, it was not apparent that this was due to a mishandling by staff and there was not blood or any injury observed.
LPA observed photos sent though the Brightwheel app of various scatches on different dates. Continued on 9099-C |