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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621849
Report Date: 06/06/2024
Date Signed: 06/06/2024 12:00:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2024 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240530110233
FACILITY NAME:SOLOVIOVA, SVITLANAFACILITY NUMBER:
343621849
ADMINISTRATOR:SOLOVIOVA, SVITLANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 297-8262
CITY:FAIR OAKSSTATE: CAZIP CODE:
95628
CAPACITY:14CENSUS: 16DATE:
06/06/2024
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Svitlana SoloviovaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Ratio- Facility is over capacity
INVESTIGATION FINDINGS:
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On June 6, 2024, Licensing Program Analyst, Michelle Perez, met with licensee, Svitlana Soloviova, and prior licensee, Eugene Kharin for the purpose of a complaint investigation.

The complaint alleges the facility has been operating over capacity. LPA arrived to find 16 children in attendance ranging from ages two to seven years old. LPA made observations and took relevant photos to document the facility operating over ratio. Further, LPA was made to wait thirty (30) minutes for licensee to arrive on the premises. During the time LPA waited for licensee to arrive, LPA observed and documented three assistants present.

During the time LPA was present, five (5) children were asked to leave, by the licensee, and parents arrived to pick up thier children. Licensee was left with eleven (11) children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240530110233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SOLOVIOVA, SVITLANA
FACILITY NUMBER: 343621849
VISIT DATE: 06/06/2024
NARRATIVE
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Prior licensee, Eugene, explained that sometimes they have additional children due to field trips. LPA explained that ratio can never be exceeded, and reminded Eugene that LPA had already reviewed ratio regulations, in a prior complaint visit.

Based on LPAs observations and interviews which were conducted and record reviews the preponderance of evidence standard has been met, there the above allegation is found to be substantiated. Title 22 deficiency is being cited on 9099-D


Licensee is required to have all current guardians/parents read this report and sign the LIC 9224, acknowledgment of licensing reports. Thereafter, all NEW and INCOMING families must read the report and sign the LIC9224 for 1-year. ALL LIC9224s, shall be placed in EACH of the children's files. Failure to sign & place the LIC 9224 in each of the children's files, will result in subsequent citations.

This report is to be made available and placed in a conspicuous location, for 30-days.

This report was reviewed with licensee, a notice of site visit was provided with appeal rights.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20240530110233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: SOLOVIOVA, SVITLANA
FACILITY NUMBER: 343621849
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/07/2024
Section Cited
CCR
102416.5
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The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time. For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant
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Licensee quickly contacted parents and five (5) children were asked to be picked up, leaving 11 children in care.
LPA will also conduct a separate visit to confirm ratio is adhered to.
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provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: More than twelve and up to fourteen children... this was not evidenced by LPA witnessing 16 children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3