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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621911
Report Date: 12/12/2022
Date Signed: 12/12/2022 02:51:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2022 and conducted by Evaluator Salene Mayberry
COMPLAINT CONTROL NUMBER: 53-CC-20220914123740
FACILITY NAME:MOORE LEARNING PRESCHOOL & DCC (INF)FACILITY NUMBER:
343621911
ADMINISTRATOR:MOORE, FRISHAFACILITY TYPE:
830
ADDRESS:8699 ELK GROVE BLVDTELEPHONE:
(916) 405-0448
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:20CENSUS: 12DATE:
12/12/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Frisha MooreTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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1. Staff are not directly observing sleeping infants by sight and sound at all times
2. The facility is not following proper sign- in/out procedures for day care children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Salene Mayberry met with Director, Frisha Moore to deliver findings for the above complaint allegations.

During the investigation LPA toured the facility, observed staff interactions with children in care, conducted interviews and obtained pertinent documents.

It was alleged that “staff are not directly observing sleeping infants by sight and sound at all times”. Interviews with the Director and staff were consistent in how staff visually monitor children while they are napping, and observations made by LPA did not reveal a concern regarding staff appropriately supervising napping children.

Report continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20220914123740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: MOORE LEARNING PRESCHOOL & DCC (INF)
FACILITY NUMBER: 343621911
VISIT DATE: 12/12/2022
NARRATIVE
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It was also alleged that the “facility is not following proper sign- in/out procedures for day care children in care”. This allegation and the findings related thereto is being addressed in complaint #53-CC-20220914125808 under the center's preschool license (#343621912), filed on September 14, 2022.

Based on LPA’s observations, conflicting statements and a lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.

An Exit interview was conducted in which the report was reviewed and discussed with the Director. LPA provided a copy of the report and Appeal Rights to Director. A Notice of Site visit was posted by LPA and Director understands it must remain posted for 30 days
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2