343621912-1-24-2023-53-CC-BENN-CNE27E-20230124160838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343621912
Report Date: 01/24/2023
Date Signed: 01/24/2023 11:46:26 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2022 and conducted by Evaluator Salene Mayberry

COMPLAINT CONTROL NUMBER: 53-CC-20221026101654

FACILITY NAME:	MOORE LEARNING PRESCHOOL & DCC (PS)		FACILITY NUMBER:	343621912
ADMINISTRATOR:	MOORE, FRISHA		FACILITY TYPE:	850
ADDRESS:	8699 ELK GROVE BLVD		TELEPHONE:	(916) 405-0448
CITY:	ELK GROVE	STATE: CA	ZIP CODE:	95624
CAPACITY:	71	CENSUS: 39	DATE:	01/24/2023
		UNANNOUNCED	TIME BEGAN:	11:35 AM
MET WITH:	Frisha Moore		TIME COMPLETED:	11:55 PM

ALLEGATION(S):

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1. Facility staff are handling children in a rough manner.
2. Facility staff are speaking to children inappropriately.
3. Facility staff are not taking appropriate measures to prevent children from harming each other.
4. Facility staff are not following reporting requirements when children are injured.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Salene Mayberry met with Director, Frisha Moore to deliver findings for the above complaint allegations. During the investigation LPA toured the facility, observed staff interactions with children in care, conducted interviews and obtained pertinent documents.

It was alleged that the “facility staff are handling children in a rough manner”. Staff interviews were consistent in that no one acknowledged witnessing another teacher mishandling a child. In addition, LPA did not observe staff handling children in a rough manner while in the facility.

It was next alleged that the “facility staff are speaking to children inappropriately.” While interviews did reveal that staff had concerns regarding the tone used by some of the teachers, no one expressed a concern that children were being spoken to inappropriately by the current staff.

Report continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:	DATE: 01/24/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20221026101654

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: MOORE LEARNING PRESCHOOL & DCC (PS)	FACILITY NUMBER: 343621912
	VISIT DATE: 01/24/2023

NARRATIVE

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LPA’s interviews also revealed that there had been some concern with how prior staff had spoke to the children in care, but they had been let go for their conduct and were no longer employed at the center.

It was also alleged that the “facility staff are not taking appropriate measures to prevent children from harming each other.” Again, staff interviews and LPA’s observations of staff interactions with children in care did not reveal a concern relating to how the staff are monitoring the children and preventing them from harming each other.

Finally, it was alleged that the “facility staff are not following reporting requirements when children are injured.” LPA’s review of pertinent documentation did not reveal a concern regarding the center not following reporting requirements.

Based on LPA’s observations, conflicting statements and a lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.

An Exit interview was conducted in which the report was reviewed and discussed with the Director. LPA provided a copy of the report and Appeal Rights to Director. A Notice of Site visit was posted by LPA and Director understands it must remain posted for 30 days.

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:	DATE: 01/24/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2023

LIC9099 (FAS) - (06/04)

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