343622130-1-29-2025-03-CC-SDLA-DDVW3Y-20250214155643

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343622130
Report Date: 01/29/2025
Date Signed: 01/29/2025 11:05:55 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2024 and conducted by Evaluator Dao Vang

COMPLAINT CONTROL NUMBER: 03-CC-20241216124438

FACILITY NAME:	MARTINEZ, MARCIA		FACILITY NUMBER:	343622130
ADMINISTRATOR:	MARTINEZ, MARCIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(916) 570-2266
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95838
CAPACITY:	14	CENSUS: 10	DATE:	01/29/2025
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Martinez, Marcia		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Licensee did not provide adequate supervision, resulting in a day care child sustaining an unexplained injury.
Licensee left daycare children in a soiled diaper for an extended amount of time.

INVESTIGATION FINDINGS:

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On 1/29/2025, License Program Analyst (LPA) Pa Dao Vang conducted a complaint investigation inspection made to the regional office on 12/17/2024. LPA met with the Licensee Marcia Martinez regarding the above allegations of Licensee did not provide adequate supervision, resulting in a day care child sustaining an unexplained injury, and left daycare children in soiled diaper for an extended amount of time. LPA observed 10 children in care during today’s inspection supervised by 2 staff.

On 12/17/2025 and 1/29/2025, LPA conducted interviews, made observations, and gathered documentation, and reviewed a file.

Based on staff interviews, they have open communicate with parents/guardians through phone calls, text messages, and face to face conversations daily regarding children’s injuries and day. LPA observed different text messages regarding different children’s injuries between Licensee and parents.
Continue report on LIC9099-C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20241216124438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: MARTINEZ, MARCIA	FACILITY NUMBER: 343622130
	VISIT DATE: 01/29/2025

NARRATIVE

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LPA also observed staff supervising children closely during the inspections through different daily activities. According to majority of the parent interviews, they communicate daily about the child’s day. One of the parents stated, “She made sure to send photos…and video and through the phone.” This parent also stated, “They do have close supervision and always there with the children. When they are playing or doing circle time at pick up, both are always there.” LPA also witnessed Licensee conveying information about children’s day to parents at pick up. Most parents show no concern about supervision resulting in injuries at the facility.

In addition to a staff interview, they change the children every two hours until they get picked up daily. LPA also witnessed staff changing children’s diapers during the inspections at pick up and nap times. LPA also observed staff encouraging children wearing pulls ups to use the restroom before they were picked up by parents. When LPA asked one of the parents about how often the child gets their diaper changed at the facility, one of the parents stated, “I think every 2 hours.” Another parent also explained their child is slightly potty trained and the Licensee will share about the child’s diapering experience some days. This parent also stated, “When I pick up between before 6:00 PM and her pull up is dry or a little wet only.” Most parent show no concerns about diapering at the facility.

Therefore, although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore they are unsubstantiated. There is no deficiency issued today. An exit interview was conducted, notice of site visit, and appeal rights were provided to Director Marcia Martinez.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025

LIC9099 (FAS) - (06/04)

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