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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622573
Report Date: 06/25/2026
Date Signed: 06/25/2026 01:32:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260602100155
FACILITY NAME:SETA - 16TH AVENUE HEAD STARTFACILITY NUMBER:
343622573
ADMINISTRATOR:KIMTHUY, DUONGFACILITY TYPE:
850
ADDRESS:4104 MARTIN LUTHER KINGJR BLVDTELEPHONE:
(916) 593-5169
CITY:SACRAMENTOSTATE: CAZIP CODE:
95820
CAPACITY:76CENSUS: 53DATE:
06/25/2026
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Kimthuy DuongTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not treat daycare children equally.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christopher Bello met with Director Kimthuy Duong to continue and close a complaint investigation, regarding the above allegations. Upon arrival, LPA observed 53 Children with 15 teachers and two subs. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. It was alleged that the facility does not provide a stable environment for the kids causing staff to treat the children differently and not equally. Interviews and observations did not corroborate the allegations.
Based on LPA’s investigation although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

No Title 22 Deficiencies observed in the areas that were evaluated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Kimthuy Duong.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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