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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622869
Report Date: 05/26/2022
Date Signed: 05/26/2022 03:06:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2022 and conducted by Evaluator Karyn Guerra
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220303094458
FACILITY NAME:YOUNG, VERONICAFACILITY NUMBER:
343622869
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
05/26/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Veronica YoungTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee chocked daycare children in care.

Licensee spoke inappropriately to a daycare child.
INVESTIGATION FINDINGS:
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At 2:15 p.m. on Thursday, May 26th, 2022, Licensing Program Analyst (LPA) Karyn Guerra met with Licensee, Veronica Young, for the purpose of an unannounced complaint inspection to deliver findings. It was alleged that Licensee choked daycare children in care and that Licensee spoke inappropriately to a daycare child. Throughout the course of the investigation, LPA conducted interviews and made observations. Licensee stated that they placed their hands on a child's shoulders in an effort to get the child to calm down since they were spitting on other children in care. Licensee denied choking any children. Licensee admitted to raising their voice due to safety concerns of spitting given the pandemic. Licensee denied using any inappropriate language. Parent interviews did not reveal any concerns. LPA and Licensee reviewed personal rights. The allegations are unsubstantiated. Although the alleged violations may have happened or are valid, there is not a preponderance of evidence to fully prove or disprove that the violations did or did not occur. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Karyn Guerra
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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