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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622941
Report Date: 04/03/2024
Date Signed: 04/03/2024 02:23:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2024 and conducted by Evaluator Mandie Goodwin
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240223110702
FACILITY NAME:MCLORIN-JACKSON,SONYAFACILITY NUMBER:
343622941
ADMINISTRATOR:MCLORIN-JACKSON,SONYAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 226-7054
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:14CENSUS: 5DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Sonya Mclorin-JacksonTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Licensee does not keep the facility clean
Licensee used an inappropriate form of punishment for day care children
Licensee yells at day care children
INVESTIGATION FINDINGS:
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On April 3rd, 2024 Licensing Program Analyst (LPA) Mandie Goodwin met with Licensee Sonya Mclorin-Jackson to deliver findings for a complaint investigation. Upon arrival LPA observed 5 children including 2 infants supervised by Licensee and assistant.

It was alleged that the Licensee does not keep the facility clean, that the Licensee used an inappropriate form of punishment for day care children, and that the Licensee yells at day care children. During the course of the investigation LPA made observations, collected documentation, and conducted interviews.

LPA observed that the facility does have clutter from children playing with toys, however there was nothing dangerous to the children's safety and wellbeing. Based on interviews LPA could not determine that an inappropriate form of discipline was used. Interviews stated that the licensee speaks to children about behaviors or uses time out if needed. Licensee stated that she does use a loud yelling voice to get children's attention and to stop voices, but it does not intimidate or scare children. Cont. on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240223110702
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MCLORIN-JACKSON,SONYA
FACILITY NUMBER: 343622941
VISIT DATE: 04/03/2024
NARRATIVE
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Licensee demonstrated using a loud voice to get a child's attention and LPA observed that the child did not react in a fearful manner. Further interviews did not reveal a concern with licensee's tone of voice.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No title 22 deficiencies are cited. Exit interview was conducted with Licensee Sonya Mclorin-Jackson and Notice of Site Visit was provided. Notice of site visit to be posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2