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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623499
Report Date: 09/07/2022
Date Signed: 09/07/2022 10:13:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2022 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20220727135949
FACILITY NAME:HAPPY TIME PRESCHOOLFACILITY NUMBER:
343623499
ADMINISTRATOR:PATEL, MAYAFACILITY TYPE:
850
ADDRESS:7610 ELSIE AVENUETELEPHONE:
(916) 698-0685
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:75CENSUS: 50DATE:
09/07/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Maya PatelTIME COMPLETED:
10:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care child was locked in a closet
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
An unannounced subsequent complaint investigation inspection was conducted by Licensing Program Analysts Mandie Goodwin and Jennifer Velasco (LPAs), who met with Director Maya Patel (D1). It has been alleged a child (C1) was locked in a closet. D1 denied the allegation and stated no child has ever been locked in anything at the facility.
During today’s inspection, LPAs toured the facility and observed 6 classroom staff providing care to 39 children. During the investigation, LPAs toured the facility inside and outside, observed facility staff provide care to children, conducted witness interviews, and requested and reviewed pertinent documents and materials. Witness statements, document reviews, and LPA observations failed to corroborate the allegation that facility staff locked a child in a closet. Based on interviews and facility documents, the preponderance of evidence standard has not been met; therefore, the above allegation is found to be UNSUBSTANTIATED. This report was reviewed and discussed with D1. Appeal Rights were provided and exit interview was conducted. All licensing reports are public information and must be made available upon request for at least three years. D1 was provided with a Notice of Site Visit to be posted in the facility for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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