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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623499
Report Date: 04/30/2025
Date Signed: 04/30/2025 09:11:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2025 and conducted by Evaluator Mandie Goodwin
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250205155429
FACILITY NAME:HAPPY TIME PRESCHOOLFACILITY NUMBER:
343623499
ADMINISTRATOR:PATEL, MAYAFACILITY TYPE:
850
ADDRESS:7610 ELSIE AVENUETELEPHONE:
(916) 689-8889
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:75CENSUS: 19DATE:
04/30/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Maya PatelTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff inappropriately disciplines children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 30th 2025 Licensing Program Analyst (LPA) Mandie Goodwin met Director Maya Patel to close a complaint investigation regarding the above allegation. Upon arrival 19 preschool children were present supervised by 6 staff members across 3 classrooms.

It was alleged that a staff member (S1) inappropriately disciplines children in care. Through the course of the investigation LPA conducted interviews, made observations, and obtained documentation. Staff interviewed stated that they support each other when it comes to supervising children and redirecting behavior. Interviews with staff, clients, and children did not reveal a preponderance of evidence that discipline is inappropriate. One child stated that they use a "calm down" area if someone is not following the rules.

Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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