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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623499
Report Date: 05/19/2025
Date Signed: 05/19/2025 09:47:12 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2025 and conducted by Evaluator Mandie Goodwin
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250303102013
FACILITY NAME:HAPPY TIME PRESCHOOLFACILITY NUMBER:
343623499
ADMINISTRATOR:PATEL, MAYAFACILITY TYPE:
850
ADDRESS:7610 ELSIE AVENUETELEPHONE:
(916) 689-8889
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:75CENSUS: 16DATE:
05/19/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Maya PatelTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Staff left daycare child in soiled clothing
Staff yell at daycare child
Staff left day care child unattended during school drop off
INVESTIGATION FINDINGS:
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On May 19th 2025 Licensing Program Analyst (LPA) Mandie Goodwin and Licensing Program Manager Seychelle De Luca met with director Maya Patel to close a complaint investigation. Upon arrival 16 preschool children were present supervised by 5 staff members across 3 classrooms.
It was alleged that staff left daycare child in soiled clothing, that staff left the daycare child unattended during a school drop off, and that staff yelled at a daycare child. Through the course of the investigation LPA made observations and conducted interviews. Through interviews it was learned that a staff member (S1) drove a child (C1) to school and C1 had an accident and was in soiled clothing. One interview stated that the staff member smelled that C1 had an accident, but S1 thought the child had passed gas. The child was dropped off at elementary school, where interviews stated that the elementary teachers found the child outside, unattended, and C1 was in soiled clothing. Interviews revealed that the child was dropped off at the curb of the school without ensuring the child was in the care of their teacher. Interviews also stated that S1 used profanity in the presence of a daycare child and was "mean." This is considered a violation of the child's personal rights. This is a repeat violation- a civil penalty of $250 was assessed. Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250303102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: HAPPY TIME PRESCHOOL
FACILITY NUMBER: 343623499
VISIT DATE: 05/19/2025
NARRATIVE
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Based on interview conducted the preponderance of evidence standard has been met; therefore, the above allegations are substantiated. LPA Mandie Goodwin informed director that this report dated 5/19/25 documents two Type A citations which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Mandie Goodwin informed the Director to provide a copy of this licensing report that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview with director Maya Patel was conducted and appeal rights were provided.

See LIC 9099-D for deficiencies.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 03-CC-20250303102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: HAPPY TIME PRESCHOOL
FACILITY NUMBER: 343623499
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied: Appeal Not Submitted Timely
Type A
05/20/2025
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision: (1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews a child was dropped off outside of elementary
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Director stated she will train the teacher(s) who are responsible for pick up and drop offs on the protocol for supervision and have the teacher(s) sign the training notes.
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school by a staff member and the child was found unattended by teachers at the school. Interviews revealed that the staff member stayed in the car instead of ensuring the child was with their teacher, which poses an immediate health, safety, or personal rights risk to pesons in care.
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Request Denied: Appeal Not Submitted Timely
Type A
05/20/2025
Section Cited
CCR
101223(a)(3)
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PERSONAL RIGHTS: (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, ... including.... interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing,
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Director stated that she will train the teachers on personal rights and have the teachers take a quiz and sign off on the training.
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functioning. This requirement is not met as evidenced by: Based on interviews a staff member left a child in soiled clothing and used profanity in the presence of a daycare child and was said to be "mean" to child.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Mandie Goodwin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3