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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623531
Report Date: 03/19/2025
Date Signed: 03/19/2025 11:57:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/10/2025 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250110152705
FACILITY NAME:BUILDING KIDZ - ELK GROVEFACILITY NUMBER:
343623531
ADMINISTRATOR:MAGALE OROZCOFACILITY TYPE:
830
ADDRESS:7511 WEST STOCKTON BLVDTELEPHONE:
(916) 688-5437
CITY:SACRAMENTOSTATE: CAZIP CODE:
95823
CAPACITY:8CENSUS: 5DATE:
03/19/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Kellie RodriguezTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility is operating out of ratios.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gagandeep Singh met with the facility representative, Kellie Rodriguez, to conclude the complaint investigation for above allegations.

During the investigation, LPA inspected the facility multiple times, interviewed the staff, interviewed parents over the phone and reviewed facility records. Based on the information collected, it was found that the facility has five infants enrolled and is using one fully qualified teacher and an aid in the infant classroom. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Copy of this report was reviewed and provide to the facility representative. Notice of site visit is posted and shall remain posted for next 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/10/2025 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250110152705

FACILITY NAME:BUILDING KIDZ - ELK GROVEFACILITY NUMBER:
343623531
ADMINISTRATOR:MAGALE OROZCOFACILITY TYPE:
830
ADDRESS:7511 WEST STOCKTON BLVDTELEPHONE:
(916) 688-5437
CITY:SACRAMENTOSTATE: CAZIP CODE:
95823
CAPACITY:8CENSUS: 5DATE:
03/19/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Kellie RodriguezTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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2
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5
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9
Facility staff is combining infants and preschoolers together.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gagandeep Singh met with the facility representative, Kellie Rodriguez, to conclude the complaint investigation for above allegations.

During the investigation, LPA inspected the facility, interviewed the staff, interviewed children from preschool classroom and reviewed facility records. Based on the information collected, it was found that there has been times, when children from infant classroom were combined with preschool children. Based on LPA observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. See next page for deficiency cited today. Copy of this report was reviewed and provided to the facility representative. Notice of site visit is posted and shall remain posted for next 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250110152705
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BUILDING KIDZ - ELK GROVE
FACILITY NUMBER: 343623531
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/30/2025
Section Cited
CCR
101161(a)
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A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement is not met as evidenced by it was found that children from infant classroom were allowed
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The facility agreed to conduct training for all staff related to keeping the infant children separate from preschool children and submit the staff attendance sign in sheet.
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to be together with preschool children. This poses a potential Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3