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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623592
Report Date: 09/30/2021
Date Signed: 09/30/2021 02:00:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2021 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210825142116
FACILITY NAME:FOREVER FRIENDS EARLY LEARNING CENTERFACILITY NUMBER:
343623592
ADMINISTRATOR:KRYSTAL BARLATTFACILITY TYPE:
850
ADDRESS:1355 FLORIN ROAD, STE.9TELEPHONE:
(916) 912-0758
CITY:SACRAMENTOSTATE: CAZIP CODE:
95822
CAPACITY:38CENSUS: 14DATE:
09/30/2021
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Krystal BarlattTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
The facility is dirty.
Facility staff are not following COVID guidelines.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christopher Bello arrived at the facility at approximately 12:45pm and met with Director/Owner Krystal Barlatt to close a complaint investigation, regarding the above allegations. LPA began a tour of the facility at approximately 12:55pm. Upon arrival, LPA observed 14 children with two teachers. During the investigation LPA made observations, conducted interviews and gathered documents pertaining to the investigation. It was alleged that the playground is dirty and that in the facility it is dirty and disorganized. Observations and staff interviews did not corroborate the allegation. One out of the five parent interviews corroborated the allegation. Krystal stated that their curriculum incorporates the children getting dirty and playing. It was alleged that Facility staff are not following COVID guidelines. Observations and staff interviews did not corroborate the allegation. One out of the five parent interviews corroborated the allegation. Krystal stated that staff always wear masks and that they strongly recommend the children to wear their masks. Krystal also stated that they are constantly cleaning the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited. An exit interview was conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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