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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623724
Report Date: 05/15/2026
Date Signed: 05/18/2026 08:55:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2026 and conducted by Evaluator Payenda Seddiqi
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260319163230
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623724
ADMINISTRATOR:CARRIE NGUYENFACILITY TYPE:
840
ADDRESS:1940 MORSE AVENUETELEPHONE:
(916) 971-1041
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:46CENSUS: 28DATE:
05/15/2026
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Carried NguyenTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff do not ensure playground equipment is in good repair.
Staff did not ensure children had water available during outside play.
Staff left children unsupervised.
INVESTIGATION FINDINGS:
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On Friday, May 15, 2026, Licensing Program Analysts (LPAs) Payenda Seddiqi and Kyrsten William met with Director Carrie Nguyen regarding the above allegation. Upon arrival, LPAs observed 28 preschool children being supervised by 6 staff.

It was alleged staff do not ensure playground equipment is in good repair. Through the course of the investigations, LPAs toured the facility, including all areas accessible to children, observed staff providing care to children, and conducted interviews. Observations revealed that the equipment is in good condition. Based on interviews, the teachers are trying to teach children to use the equipment appropriately. They do a morning walk through every day to make sure they are in good use, and they order supplies once a month.

It was alleged staff did not ensure children had water available during outside play. Through the course of the investigations, LPAs also toured the facility, including all areas accessible to children, observed staff providing care to children, and conducted interviews.
PG. 1 - REPORT CONTINUES ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Payenda Seddiqi
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260319163230
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623724
VISIT DATE: 05/15/2026
NARRATIVE
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Observations revealed that facility provides water to children while playing outside. Also, there are water fountains throughout the facility. Interviews revealed that children are allowed to bring water bottles with them, and they have just sent out a newsletter encouraging parents to bring a labeled bottle for their child.

It was alleged staff left children unsupervised. Throughout the course of the investigation, LPAs conducted interviews. Through interviews, LPAs learned that there was one incident where a school-age teacher left the classroom and center after receiving an emergency phone call. It was reported that during this time there were two CCC subs were present in the room to assist with supervision of children. LPAs learned children were not left unsupervised during this incident. Additional interviews conducted with staff and parents did not reveal concerns regarding supervision.

LPAs interviews and statements were inconsistent to corroborate the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with Director Carrie Nguyen. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Payenda Seddiqi
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3