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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623725
Report Date: 05/07/2025
Date Signed: 05/07/2025 04:02:50 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2025 and conducted by Evaluator Payenda Seddiqi
COMPLAINT CONTROL NUMBER: 03-CC-20250425093834
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623725
ADMINISTRATOR:CARRIE NGUYENFACILITY TYPE:
850
ADDRESS:1940 MORSE AVENUETELEPHONE:
(312) 493-1570
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:90CENSUS: 55DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Carrie NguyenTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
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On Wednesday, May 07, 2025, Licensing Program Analysts (LPAs) Amanda Sutter and Payenda Seddiqi met with Director Carrie Nguyen to deliver findings regarding the above allegations. Upon arrival, LPA observed 11 staff observing 55 children.

It was alleged that a staff member handled day care child in a rough manner. Director Carrie Nguyen submitted an unusually incident report (UIR) to LPA Payenda Seddiqi on 04/24/2025. The UIR stated: on April 24, 2025, at 10:41 AM a staff member witnessed (S17) violate one of the child’s personal rights. (S17) allegedly grabbed the child by their ankle and swung them, holding them upside down, and spinning them around. During the incident, the child was observed crying and screaming.


CONTINUED ON LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Payenda Seddiqi
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20250425093834
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
VISIT DATE: 05/07/2025
NARRATIVE
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Based on the observations and interviews, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.

One Title 22 Deficiency has been issued on the attached LIC 9099-D. The director was informed that this report dated 05/07/2025 documents one Type A citation which shall be posted for 30 consecutive days. The director shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Director has been provided with appeal rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Carrie Nguyen.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Payenda Seddiqi
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20250425093834
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/08/2025
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by:
Based on observations and interviews
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Director stated that staff has been let go from this facility. Director will conduct training to staff about person rights and will submit proof to LPA. LPA provided a personal right regulation to Director.
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Based on record review and interview, a teacher lefted a child by their ankles, which poses and immediate health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Payenda Seddiqi
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4