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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623725
Report Date: 07/31/2025
Date Signed: 07/31/2025 04:46:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250514122330
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623725
ADMINISTRATOR:CARRIE NGUYENFACILITY TYPE:
850
ADDRESS:1940 MORSE AVENUETELEPHONE:
(312) 493-1570
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:90CENSUS: 53DATE:
07/31/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Carrie NguyenTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff left daycare children unattended.
INVESTIGATION FINDINGS:
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On Thursday, July 31, 2025, Licensing Program Analysts (LPAs) Amanda Sutter and Lea Habtom met with Director Carrie Nguyen to deliver findings regarding the above allegation. Upon arrival, LPAs observed 34 napping preschool children supervised by 5 staff and 19 napping toddler children supervised by 3 staff. It was alleged that staff left daycare child unattended.

Throughout the course of the investigation, LPAs conducted interviews and received documentation.
Through interviews, LPAs learned that Child 1 (C1) was left on the playground in April 2025. On 5/20/2025, LPA Payenda Seddiqi received an Unusual Incident Report stating that Child 2 (C2) was observed unsupervised in the small toddler play yard. LPAs also learned that in April 2025, Child 3 (C3) was playing on the playground and jumped from the play structure onto the bark. The child slipped and hit their head on the cement. The facility contacted C3's parent, who sought medical care. C3's injury required that they received staples. LPAs learned that other children were jumping from the play structure as well and staff were positioned in a way where there was no supervision of the incident.
CONTINUED ON LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20250514122330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
VISIT DATE: 07/31/2025
NARRATIVE
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Based on the observations and interviews, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.

One Title 22 Deficiency has been issued on the attached LIC 9099-D. The Director was informed that this report dated 7/31/2025 documents one Type A citation regarding an absence of supervision. The Type A citations shall be posted for 30 consecutive days. The Director shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Director has been provided with appeal rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Carrie Nguyen.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 03-CC-20250514122330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/31/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/01/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision... (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation.
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LPA provided Supervision regulations to Director. Director will conduct a training with staff and obtain signature confirmation of attendance.
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This requirement is not met as evidenced by:
Based on interview and record review, two children were left unsupervised on the playground on two separate occasions, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250514122330

FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623725
ADMINISTRATOR:CARRIE NGUYENFACILITY TYPE:
850
ADDRESS:1940 MORSE AVENUETELEPHONE:
(312) 493-1570
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:90CENSUS: 53DATE:
07/31/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Carrie NguyenTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff left daycare children in soiled clothing.
INVESTIGATION FINDINGS:
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On Thursday, July 31, 2025, Licensing Program Analysts (LPAs) Amanda Sutter and Lea Habtom met with Director Carrie Nguyen regarding the above allegation. LPA observed 34 napping preschool children supervised by 5 staff and 19 napping toddler children supervised by 3 staff.

It was alleged that left daycare children were in soiled clothing. LPAs conducted interviews and learned of an incident where Child 4 (C4) had an accident, then went down the slide. Child 5 (C5) went down the slide following C4. Both C4 and C5 soiled their clothing following this accident. Based on interviews, LPA could not confirm whether or not children were left in soiled clothing.

Based on evidenced reviewed, the allegation is UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4