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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623725
Report Date: 08/13/2025
Date Signed: 08/13/2025 03:58:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Amanda Sutter
COMPLAINT CONTROL NUMBER: 03-CC-20250522124911
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623725
ADMINISTRATOR:CARRIE NGUYENFACILITY TYPE:
850
ADDRESS:1940 MORSE AVENUETELEPHONE:
(312) 493-1570
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:90CENSUS: 56DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Carrie NguyenTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff do not provide adequate supervision resulting in day care child sustaining unexplained injuries.
Staff do not ensure day care children are provided water.
Staff do not ensure day care children fed.
Staff do not provide incident reports to responsible party.
INVESTIGATION FINDINGS:
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On Wednesday, August 13, 2025, Licensing Program Analyst (LPA) Amanda Sutter met with Director Carrie Nguyen regarding the above allegations. Upon arrival, LPA observed 34 napping preschool children supervised by 4 staff and 22 napping toddler children supervised by 3 staff.

It was alleged that staff do not ensure daycare children are provided water or fed. LPA conducted interviews and made observations. Throughout multiple inspections to the facility, LPA observed children eating lunch and snack. Outside on the playground, LPA observed pitchers of water with paper cups available to children, as well as personal water bottles. LPA observed weekly menus which showed that the facility provides Lunch and AM and PM snacks. Through interviews, LPA learned that children who do not want to eat food are not forced to eat food, but may be offered an alternative that they prefer. Water bottles are accessible to children and provided upon request. Staff also make a point to offer water to children throughout the day.
CONTINUED ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250522124911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
VISIT DATE: 08/13/2025
NARRATIVE
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It was alleged that staff do not provide adequate supervision resulting in a day care child sustaining unexplained injuries and that staff do not provide incident reports to responsible parties. Through interviews, LPA was unable to determine if a child's injuries were due to lack of supervision. LPA learned that incidents were reported to the child's responsible guardian upon pick-up,.

Based on evidenced reviewed, the allegation is UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2