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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623725
Report Date: 06/20/2024
Date Signed: 07/09/2024 02:07:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2024 and conducted by Evaluator Stephanie Piring
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240506083132
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343623725
ADMINISTRATOR:BRITTANY ACKERSONFACILITY TYPE:
850
ADDRESS:1940 MORSE AVENUETELEPHONE:
(312) 493-1570
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:90CENSUS: 25DATE:
06/20/2024
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Brittany AckersonTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff leaves day care child soiled for an extended period of time.

Staff grabbed day care child in a rough manner
INVESTIGATION FINDINGS:
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On Thursday, June 20, 2024, Licensing Program Analyst (LPA) Stephanie Piring met with Facility Representative (Director) Brittany Ackerson, for the purpose of an unannounced complaint investigation to deliver findings. LPA observed 25 napping preschool age children being supervised by 3 staff.

It was alleged that staff leaves day care child soiled for an extended period. Throughout the course of the investigation, LPA conducted interviews, reviewed relevant documents, and made observations. Interviews with the child’s parent revealed the child was wearing the same diaper they were sent to the center in, that the app (ibloom) used to communicate with parents showed no record of diaper changes, and that the child developed a diaper rash. Interviews with the Director, and staff confirmed that the child’s diaper was not changed the duration of that day. The Director stated the child was taken to the bathroom three times that day but was dry, the child slept later than usual during nap time and missed the bathroom/diaper change transition after nap.

It was alleged that staff grabbed day care child in a rough manner, on July 05, 2024, LPA was at the facility for a visit unrelated to above allegations. During this visit, LPA learned of three seperate incidents that occured while LPA was present at the facllity. Two adults reported that they witnessed two seperate occassionns where a staff grabbed at least two chidlren by the arms to move them or correct their behavior.

Based on witness statements, and record review, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240506083132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
VISIT DATE: 06/20/2024
NARRATIVE
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The Facility Representative was informed that this report dated 06/20/24 documents one Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification. Exit interview was conducted and a copy of this report was given to the Facility Representative Brittany Ackerson. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20240506083132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING JUNGLE MORSE
FACILITY NUMBER: 343623725
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/21/2024
Section Cited
CCR
101223(a)(2)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:...
These rights include… (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirement was not met as evidenced by:
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The Facility will provide training to all staff on diaper changing protocol by July 5, 2024 and provide LPA with the Training material and attendance sheet by 4pm on July 8, 2024.
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Based on interview and record review, the facility did not comply with the section cited above as a child remained in the same diaper the duration of the day,causing a diaper rash, which poses an immediate health, safety or personal rights risk to persons in care.
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Type A
07/09/2024
Section Cited
CCR
101223(a)(3)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:... These rights include…(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature... This requirement was not met as evidenced by:
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The Facility will provide training to all staff on personal rights and provide LPA with the training material and attendance sheet by 4pm on July 16, 2024.
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Based on witness statments, the facility did not comply with the section cited above as a teacher was witnessed grabbing at least two childrens arms, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3