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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623893
Report Date: 07/31/2026
Date Signed: 07/31/2026 09:28:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2026 and conducted by Evaluator Joshua Hatch
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260528142031
FACILITY NAME:BUILDING KIDZ OF CITRUS HEIGHTSFACILITY NUMBER:
343623893
ADMINISTRATOR:BERRY, CHATELLFACILITY TYPE:
850
ADDRESS:8073 GREENBACK LNTELEPHONE:
(916) 735-3165
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:40CENSUS: 6DATE:
07/31/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Chatell BerryTIME COMPLETED:
09:35 AM
ALLEGATION(S):
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Staff hit a child in care, resulting in an injury to the child.
INVESTIGATION FINDINGS:
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On Friday, July 31, 2026, Licensing Program Analysts (LPAs) Joshua Hatch and Matthew Gallo met with Director Chatell Berry for the purpose of an unannounced complaint investigation and to deliver findings of the above allegation. LPA observed a census of 6 children supervised by one staff and the director at the facility.

During the course of the investigation, LPA toured the facility, observed staff and children in care, conducted interviews and reviewed facility records and personnel records.

It was alleged that a staff member hit a child in care on the head, resulting in an injury to the child.
Statements obtained during interviews did not corroborate the allegation. No video footage, photographs, or medical records of the alleged injury or incident were available for review. Page 1 Continued on LIC9099-C...

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Joshua Hatch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260528142031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BUILDING KIDZ OF CITRUS HEIGHTS
FACILITY NUMBER: 343623893
VISIT DATE: 07/31/2026
NARRATIVE
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Based on the evidence available, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

There were no deficiencies cited as a result of this complaint investigation.

Exit interview conducted and report was reviewed with Director Chatell Berry. A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Joshua Hatch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2