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13 | Licensing Program Analysts (LPAs) Soleil Marx and Stephanie Piring met with Director, Mornen Haymer, for the purpose of opening and closing a complaint investigation for the above allegation.
It was alleged that staff did not ensure infant's diapering needs were met. Throughout the course of investigation, LPAs conducted observations, reviewed records and documentation, and interviewed staff. It was determined by record review of the daily activity log, that there were no diaper entries logged for an infant during the entire duration of the infants day at the facility. The infant was at the facility from 10:44 AM to 04:25 PM. Staff interview statements confirmed that on December 18th, 2023, an infant did not get their diaper changed for the whole duration of their time at the facility due to miscommunication between staff. The lack of meeting the infants diapering needs resulted in a diaper rash.
Based on LPAs interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
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