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13 | On Tuesday, August 12, 2025, Licensing Program Analysts (LPAs) Tanya Washington and Julia Maryanova arrived at the facility to deliver complaint findings and met with Facility Representative Mornen Haymer. Upon arrival, LPAs toured the facility and observed care and supervision of 38 children supervised four staff, majority of the children were napping during today's inspection.
The complainant alleged that a staff member handled children in a rough manner, was rude to children and parents, and was not gentle with children.
During the course of the investigation, LPA Washington conducted interviews with staff, parents, and children, reviewed facility records, and made observations. LPA received conflicting information regarding the staff member in question. While complainant expressed concern, others interviewed did not observe or report any inappropriate behavior.
Based on the information gathered, the allegation is determined to be UNSUBSTANTIATED, meaning that although the allegation may have occurred or is credible, there is not enough evidence to prove a violation of regulations.
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