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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 02/13/2024
Date Signed: 02/13/2024 10:29:42 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240207151718
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:CARRERA, TONIFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 23DATE:
02/13/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Osiris Sanchez PalmaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Day care floor board is in disrepair.
Day care is co-mingeling children.
INVESTIGATION FINDINGS:
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On February 13, 2024, Licensing Program Analysts (LPAs) Kyrsten Williams and Amanda Sutter met with Facility Representative, Osiris Sanchez Palma, for the purpose of conducting an initial complaint investigation inspection and delivering findings for the above allegations. The purpose of the inspection was explained. Census included 23 children being supervised by 4 staff members.

Throughout the course of the inspection LPAs conducted staff interviews and observations. It was alleged the day care floor board is in disrepair. LPAs observed that the floorboard in room #2 between the bathrooms has warped. LPAs observed staff have covered the gap where the boards have separated with a rug to mitigate tripping. During interviews with staff, it was stated facility is working to get the floor repaired.

It was alleged the day care is co-mingeling children. LPAs conducted interviews with staff and it was learned in the morning, the toddler and preschooler components do co-mingle. The facility does not have a waiver to allow for co-mingling.
PAGE 1. REPORT CONTINUES ON LIC809-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240207151718
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
VISIT DATE: 02/13/2024
NARRATIVE
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Based on the information gathered the department has found that both the allegations the day care floor board is in disrepair and day care co-mingeling children to be SUBSTANTIATED: meaning that the
allegation is valid because the preponderance of the evidence standard has been met.

As a result of the substantiated allegations, deficiencies are cited on the subsequent page of this report (LIC809-D) under the California Code of Regulations, Title 22. A Civil Penalty of $250 has been assessed due to a repeat violation within the last 12 months.

The facility representative was provided a copy of their Appeal Rights (LIC9058) and the facility representatives signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with Facility Representative, Osiris Sanchez Palma and Regional Manager, Eva Poon and a copy of this report was provided.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20240207151718
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/13/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/13/2024
Section Cited
CCR
101238.3(b)
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Indoor Activity Space 101238.3(b) The floors of all rooms shall have a surface that is safe and clean.



This requirement is not met as evidenced by:
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Facility representative will provide LPA with verification of scheduled repair for the facility floor.
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Based on observation and interview, the licensee did not comply with the section cited above in as the facility floor is in disrepair, which poses a potential health, safety or personal rights risk to persons in care.
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Type B
03/13/2024
Section Cited
CCR
101216.4(a)(2)
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Preschool Program with Toddler Component 101216.4(a)(2) The toddler program shall be conducted in areas physically separate from those used by older or younger children. ...


This requirement is not met as evidenced by:
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Facility representative will request a waiver to co-mingle toddler option children with the preschool children.
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Based on observation and interview, the licensee did not comply with the section cited above in as toddler option children are co-mingling with preschool children, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3