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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 03/21/2024
Date Signed: 03/21/2024 05:30:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/29/2024 and conducted by Evaluator Kyrsten Williams
COMPLAINT CONTROL NUMBER: 03-CC-20240229093415
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:CARRERA, TONIFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 46DATE:
03/21/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Osiris SanchezTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Staff does not ensure the facility has an adequate amount of food.
Staff yelled while daycare children are present.
INVESTIGATION FINDINGS:
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On March 21, 2024, Licensing Program Analyst (LPA) Kyrsten Williams met with director, Osiris Sanchez, to deviler complaint findings for the above allegations. The purpose of today's inspection was explained. Present today was 46 children in care supervised by 11 staff members.

Throughout the investigation, LPA reviewed records, made observations, and conducted interviews with director, teachers, parents, and children regarding food services at the facility. LPA observed snack storage and a current food menu posted in the facility which include morning and afternoon snacks. During interviews it was learned the facility does not provide breakfast or lunch and parents provide lunch for their child. During interview with the director, it was learned food orders are made weekly on Fridays from Costco. LPA observed record of printed receipts for food orders. During staff interviews it was also learned if the facility runs low on snacks during the week, the director will complete a Doordash order to ensure all children are provided with a snack. During parent interviews no concerns were disclosed about food services.

PG 1. INVESTIGATION FINDINGS CONTINUE ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240229093415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
VISIT DATE: 03/21/2024
NARRATIVE
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Throughout the investigation, LPA made observations and conducted interviews with director, teachers, parents, and children regarding allegation staff yelled while daycare children are present. LPA did not observe or learn of any evidence of staff yelling while daycare children are present.

After observations, record review, and interviews, LPA did not learn of any evidence to corroborate the allegations that staff does not ensure the facility has an adequate amount of food or staff yelled while daycare children are present. Although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report reviewed with facility representatives, director Osiris Sanchez and regional manager Eva Poon. A notice of site visit is posted and shall remain posted for the next 30 days
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2