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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 03/21/2024
Date Signed: 03/21/2024 06:09:53 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240320163655
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:SANCHEZ, OSIRISFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 46DATE:
03/21/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Osiris SanchezTIME COMPLETED:
06:30 PM
ALLEGATION(S):
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Facility is in disrepair.
INVESTIGATION FINDINGS:
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On March 21, 2024, Licensing Program Analyst (LPA) Kyrsten Williams met with director, Osiris Sanchez to open and deviler complaint findings for the above allegation. The purpose of today's inspection was explained. Present today was 46 children in care supervised by 11 staff members.

Throughout the investigation, LPA conducted interviews, reviewed records, and made observations. It was alleged the day care floor board is in disrepair. LPAs observed that the floorboard in room #2 between the bathrooms has warped. LPAs observed staff have covered the gap where the boards have separated with a rug to mitigate tripping. During interviews with staff, it was stated the facility has a work order in place to have the facility floor repaired on March 29, 2024. Director provided a printed copy of the work order in place.

Based on the information gathered the department has found that both the allegations staff treats a child at the facility differently than other day care children and facility is in disrepair. to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.
PAGE 1. REPORT CONTINUES ON LIC809-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20240320163655
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
VISIT DATE: 03/21/2024
NARRATIVE
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As a result of the substantiated allegations, deficiencies are cited on the subsequent page of this report (LIC809-D) under the California Code of Regulations, Title 22.

The facility representative was provided a copy of their Appeal Rights (LIC9058) and the facility representatives signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with Facility Representative, Osiris Sanchez Palma and a copy of this report was provided.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240320163655

FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:SANCHEZ, OSIRISFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 46DATE:
03/21/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Osiris SanchezTIME COMPLETED:
06:30 PM
ALLEGATION(S):
1
2
3
4
5
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8
9
Staff treats a child at the facility differently than other day care children.
INVESTIGATION FINDINGS:
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13
On March 21, 2024, Licensing Program Analyst (LPA) Kyrsten Williams met with director, Osiris Sanchez to open and deviler complaint findings for the above allegation. The purpose of today's inspection was explained. Present today was 46 children in care supervised by 11 staff members.

Throughout the investigation, LPA conducted interviews and made observations. It was alleged staff treats a child at the facility differently than other day care children. During inspection, LPA observed one child eating breakfast/a snack during a time that other children in the classroom were not. It was learned this child had not eaten breakfast yet. After interviews, LPA received conflicting statements regarding staff treating a child at the facility differently. LPA did not learn of any evidence to corroborate the allegation staff treats a child at the facility differently than other day care children. Although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report reviewed with facility representative, director Osiris Sanchez. A notice of site visit is posted and shall remain posted for the next 30 days
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 03-CC-20240320163655
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/22/2024
Section Cited
CCR
101238.3(b)
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Indoor Activity Space 101238.3(b) The floors of all rooms shall have a surface that is safe and clean.



This requirement is not met as evidenced by:
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Facility representative provided LPA with verification of scheduled repair for the facility floor. Repair is scheduled for March 29, 2024.
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Based on observation and interview, the licensee did not comply with the section cited above in as the facility floor is in disrepair, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4