343624191-4-5-2024-03-CC-SDLA-D4ERF3-20240417125828

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 04/05/2024
Date Signed: 04/05/2024 04:17:10 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2024 and conducted by Evaluator Kyrsten Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20240327135437

FACILITY NAME:	L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2		FACILITY NUMBER:	343624191
ADMINISTRATOR:	SANCHEZ, OSIRIS		FACILITY TYPE:	850
ADDRESS:	2820 EASTERN AVE		TELEPHONE:	(916) 285-5259
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95821
CAPACITY:	79	CENSUS: 56	DATE:	04/05/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Osiris Sanchez		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff are commingling the day care children.
Facility is operating out of ratio.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On April 5, 2024, Licensing Program Analyst (LPA) Kyrsten Williams met with director, Osiris Sanchez to open and deviler complaint findings for the above allegations. The purpose of today's inspection was explained. Present today was 56 children in care supervised by 8 staff members and the director. Throughout the investigation, LPA conducted interviews, reviewed records, and made observations.

It was alleged staff are commingling the day care children. LPA interviewed staff to inquire about co-commingling toddler option children with the preschool children. Five out of six staff interviews revealed occasionally, preschool children that fall within the toddler option age range (18months-36months) will be combined with the children enrolled in the toddler option. It was stated the children will be moved if the preschool classrooms are not within teacher-child ratio. Interviews and record review revealed on March 27, 2024, four preschool children were moved to the toddler option class.

PAGE 1. REPORT CONTINUES ON LIC809-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 03-CC-20240327135437

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2	FACILITY NUMBER: 343624191
	VISIT DATE: 04/05/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

It was alleged the facility is operating out of ratio. LPA reviewed records of child sign in/sign out sheets as well as staff time sheets. LPA observed four out of nine staff were not present at the facility on March 27, 2024. Five out of six staff interviews revealed on the morning of March 27, 2024, the facility was not in compliance of teacher-child ratio in multiple classrooms. The facility requested support from another center location to meet ratio requirements. Based on record review and interviews, it was learned classroom #3 had nineteen children present with one fully qualified teacher. One teacher floated between classroom #2 and classroom #3 to supervise children. At approximately 10:00am, five children were moved from classroom #3 to classroom #1. Interviews revealed on several occasions the facility moves staff and children between classrooms if the staff become out of ratio.

During inspection on April 5, 2024, LPA observed one fully qualified teacher and one aide with no units supervising nineteen children in classroom #3. Two staff members immediately switched to have two fully qualified teachers in the classroom and be in compliance with ratios.

Based on the information gathered the department has found that both the allegations staff are commingling the day care children and facility is operating out of ratio to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.

As a result of the substantiated allegations, two Type A citations will be issued on the attached LIC9099-D for violation of CCR 101216.4(a)(2) and CCR 101216.3(a).

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children
who are currently enrolled as well as parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must acknowledge receipt of this report and citation by signing a LIC 9224, “ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS”. A copy of this form should be placed in each child file upon receipt from parent.

Exit interview conducted with Facility Representative, Osiris Sanchez and a copy of this report was provided. The facility representative was provided a copy of their Appeal Rights (LIC9058) and the facility representatives signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 03-CC-20240327135437

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2	FACILITY NUMBER: 343624191
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/05/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/08/2024 Section Cited CCR 101216.4(a)(2)	1 2 3 4 5 6 7	Preschool Program with Toddler Component 101216.4(a)(2) The toddler program shall be conducted in areas physically separate from those used by older or younger children. ... This requirement is not met as evidenced by:	1 2 3 4 5 6 7	LPA will return to the facility to observe children enrolled in the toddler option and preschool children are not co-mingling between the hours of 8:30am-4:30pm.
	8 9 10 11 12 13 14	Based on interview and record review, the licensee did not comply with the section cited above as preschool children were co-mingled with children enrolled in the toddler option program, which poses/posed an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
Type A 04/08/2024 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	Teacher-Child Ratio 101216.3(a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... This requirement was not met, as evidenced by:	1 2 3 4 5 6 7	LPA will return to the facility to observe teacher-child ratio are being met.
	8 9 10 11 12 13 14	Based on interview, observation, and record review, the licensee did not comply with the section cited above as facility was not operating within ratio requirements, which poses/posed an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 3