<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 04/16/2024
Date Signed: 04/16/2024 12:40:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240412115331
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:SANCHEZ, OSIRISFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 33DATE:
04/16/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Osiris SanchezTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Management requested teachers to sign a falsified document disputing a recent ratio citation.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 16, 2024, Licensing Program Analyst (LPA) Kyrsten Williams and Licensing Program Manager (LPM) Seychelle De Luca met with director, Osiris Sanchez to open and deliver complaint findings for the above allegation. The purpose of today's inspection was explained. Present today was 33 children in care supervised by 9 staff members.

It was alleged that the regional manager requested staff to sign a document to appeal recent citation regarding ratio issued on April 5, 2024. Throughout the course of the investigation, LPA and LPM conducted staff interviews. Five out of seven interviews revealed that regional manager requested staff to sign a document to support an appeal. During interviews, LPA and LPM learned staff were uncomfortable with signing the document because they felt it was a lie.

Based on the information gathered the department has found the allegation to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240412115331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
VISIT DATE: 04/16/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
As a result of the substantiated allegations, deficiency is cited on the subsequent page of this report (LIC9099-D) under the California Code of Regulations, Title 22.

The facility representative was provided a copy of their Appeal Rights (LIC9058) and the facility representatives signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with Facility Representatives, director Osiris Sanchez Palma. A copy of this report was provided.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20240412115331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/16/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/30/2024
Section Cited
HSC
1596.885(c)
1
2
3
4
5
6
7
Health and Safety Code Section 1596.885(c): Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state.

This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Regional Manager will submit a letter to LPA via email with a plan to correct the citation.
8
9
10
11
12
13
14
Based on interviews, LPA learned regional manager requested teachers to sign a falsified document disputing a recent ratio citation, which poses/posed an potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3