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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624191
Report Date: 07/16/2024
Date Signed: 07/16/2024 01:14:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240522162127
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2FACILITY NUMBER:
343624191
ADMINISTRATOR:MUNOZ, AMBERFACILITY TYPE:
850
ADDRESS:2820 EASTERN AVETELEPHONE:
(916) 285-5259
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:79CENSUS: 44DATE:
07/16/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Amber MunozTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff does not provide adequate supervision to day-care children.
Staff left day-care child unattended.
INVESTIGATION FINDINGS:
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On July 16, 2024, Licensing Program Analyst (LPA) Kyrsten Williams met with director, Amber Munoz to deliver complaint findings for the above allegations. The purpose of today's inspection was explained. Present today was 44 napping children in care being supervised by 6 staff members. Throughout the investigation, LPA made observations and conducted interviews with staff, children, and parents.

It was alleged staff do not provide adequate supervision to day-care children and staff left day-care child unattended. During interviews with staff, it was revealed staff follow a curriculum and stay engaged with children to ensure adequate supervision. Staff also stated they bring groups of children to the bathroom to make sure all children are supervised and staff stay within ratio. Nine out of nine staff stated they did not recall an incident where a child was left unattended. Child and parent interviews did not disclose concerns about supervision. During times of inspection, LPA observed staff adequately supervising children in care.

PG. 1 - REPORT CONTINUES ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240522162127
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL SAC2
FACILITY NUMBER: 343624191
VISIT DATE: 07/16/2024
NARRATIVE
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After observations and interviews, LPA did not learn of any evidence to corroborate the allegations staff do not provide adequate supervision to day-care children and staff left day-care child unattended. Although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Exit interview conducted and report reviewed with facility representative, director Amber Munoz. A notice of site visit is posted and shall remain posted for the next 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2